Cisco Systems 7940G, 7960G warranty Adding Yourself to a Shared-Line Call, Tips

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Advanced Call Handling

Adding Yourself to a Shared-Line Call

If you share a phone line, your system administrator might provide you with Barge or cBarge. You can use either feature to add yourself to an active call on your shared line. Typically, only one of these features will be configured for you.

If you want to...

Then...

 

 

 

 

See if a co-worker has

Look at the shared line number. When the line is in use from another

an active call on the

phone, the remote-in-use icon appears:

.

shared line

If your co-worker has Privacy enabled, the Barge and cBarge softkeys are

 

 

not available and you cannot barge the call. In this case, you cannot view

 

information for the private call on your phone screen; however, you can

 

still use the shared line to place and receive new calls.

 

 

 

View current calls on

Press

for the shared line in use. All non-private calls appear on the call

the shared line

activity area.

 

 

 

Add yourself to a call

Highlight a remote-in-use call on your phone screen and press Barge. (You

on a shared line using

may need to press the more softkey to display Barge.) Other parties hear a

the Barge softkey

beep tone announcing your presence.

 

 

When you hang up, the remaining parties hear a disconnect tone and the

 

original call continues.

 

 

 

Add yourself to a call

Highlight a remote-in-use call on your phone screen and press cBarge. (You

on a shared line using

may need to press the more softkey to display cBarge.) Other parties hear

the cBarge softkey

a tone and brief audio interruption, and call information changes on the

 

phone screen.

 

 

Note that, unlike Barge, cBarge converts the call into a standard conference

 

call, allowing you to add new conference participants to the call. (To learn

 

more about conference features that you can use with cBarge, see the

 

“Making Conference Calls” section on page 24.)

 

When you hang up, the call remains a conference call (provided at least

 

three participants remain on the line).

 

 

 

 

 

Tips

•Barge and cBarge softkeys are not available for private calls.

•You cannot barge an encrypted call if the phone you are using is not configured for encryption. When your barge attempt fails for this reason, your phone plays a fast busy tone. See the “Making and Receiving Secure Calls” section on page 31.

•You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call.

Cisco IP Phone 7960G and 7940G

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 Getting Started How to Use this GuideIf you want to Then Installing and Using Your Phone Safety and Performance InformationPower supply must be placed indoors Using External Devices with Your Cisco IP Phone Using an External Power SupplyWhere to Find Additional Information Cleaning the Phone ScreenMore Information about Customizing Your Phone on the Web Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Call-Handling and Navigation Tips Understanding Feature Functionality and AvailabilityGoing On-Hook and Off-Hook Understanding Lines vs. CallsSelecting Calls Understanding Call IconsIcon Call State Description Tips Viewing Calls and Switching Between CallsChoosing Phone Screen Items Using Feature MenusEntering and Editing Text Phone screen Do thisUnderstanding Button Icons Getting Help on Your PhoneIf you want to Placing a Call Basic Call HandlingPress AbbrDial Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call Using Mute Using Hold and ResumeEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call HandlingRedirecting a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsChange the Ring Settings for your phone from the main menu Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Replacement, Repair, or Refund Policy for Hardware Duration of Hardware WarrantyTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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