Cisco Systems 7960G, 7940G warranty Answering a Call

Page 28

Answering a Call

To answer a call, go-off hook by picking up the handset. Or see the table below for more options.

If you want to...

Then...

 

 

 

 

 

 

 

 

 

 

Answer with a headset

Press

, if unlit.

 

 

 

 

Or, if

is already lit, press Answer or

(the line button for the

 

incoming call).

 

 

 

 

 

 

 

Answer with the speakerphone

Press

, Answer, or

(the line button for the incoming call).

 

 

 

Switch from a connected call to

Press Answer or

(the line button for the incoming call). Doing

answer a ringing call

so answers the new call and automatically places the first call on

 

hold. See the “Using Hold and Resume” section on page 21 for

 

more information.

 

 

 

 

 

Answer a call using call waiting

Ask your system administrator to set up the Call Waiting feature

 

for your phone.

 

 

 

 

When this feature is enabled, you will hear a call waiting tone and

 

see caller ID information if a new call comes in while you are on

 

another call. To answer the call, press Answer. To return to the

 

original call, you must put this call on hold. See the “Using Hold

 

and Resume” section on page 21.

 

 

 

Automatically connect an

Ask your system administrator to set up the AutoAnswer feature.

incoming call after a ring or two

For more information, see the “Using AutoAnswer with a Headset

 

or the Speakerphone” section on page 34.

 

 

 

Retrieve, or allow someone else

Use Call Park. See the “Storing and Retrieving Parked Calls”

to retrieve, a held call on

section on page 27.

 

 

 

another phone (such as a phone

 

 

 

 

 

in a conference room)

 

 

 

 

 

 

 

Use your phone to answer a call

Use Call Pickup. See the “Redirecting a Ringing Call to Your

that is ringing on another phone

Phone” section on page 27.

 

 

 

Answer a priority call

Hang up the current call and press Answer. See the “Prioritizing

 

Critical Calls” section on page 32.

 

 

 

Send an incoming call directly to

Press iDivert. The call is automatically transferred to your voice

the voice messaging system

message greeting.

 

 

 

 

 

 

 

 

 

20

OL-4637-02

Image 28
Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Making Conference Calls Basic Call HandlingUsing Voice Messaging, Call Logs, and Directories OL-4637-02 Getting Started How to Use this GuideIf you want to Then Installing and Using Your Phone Safety and Performance InformationPower supply must be placed indoors Using an External Power Supply Using External Devices with Your Cisco IP PhoneWhere to Find Additional Information Cleaning the Phone ScreenMore Information about Customizing Your Phone on the Web Connecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Understanding Feature Functionality and Availability Call-Handling and Navigation TipsGoing On-Hook and Off-Hook Understanding Lines vs. CallsSelecting Calls Understanding Call IconsIcon Call State Description Viewing Calls and Switching Between Calls TipsUsing Feature Menus Choosing Phone Screen ItemsEntering and Editing Text Phone screen Do thisUnderstanding Button Icons Getting Help on Your PhoneIf you want to Placing a Call Basic Call HandlingPress AbbrDial Missed Calls, Received Calls, or Placed Calls, then scroll Cisco IP Phone on the Web guide for more detailsPAB service or Fast Dial service exact names might vary Answering a Call Using Hold and Resume Using MuteEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call HandlingRedirecting a Ringing Call to Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Preventing Others from Viewing or Barging a Shared-Line CallMaking and Receiving Secure Calls Prioritizing Critical Calls Using a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Change the Ring Settings for your phone from the main menuCustomizing the Phone Screen Ring TypeSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. a maximumAccessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options If you Then For more informationCustomizing Your Cisco IP Troubleshooting Your Phone Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Replacement, Repair, or Refund Policy for Hardware Duration of Hardware WarrantyTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
Related manuals
Manual 162 pages 37.83 Kb Manual 12 pages 47.1 Kb Manual 60 pages 40.48 Kb Manual 20 pages 62.18 Kb Manual 20 pages 35.53 Kb Manual 7 pages 55.37 Kb Manual 2 pages 37.74 Kb

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.