Cisco Systems 7940G, 7960G warranty Basic Call Handling, Placing a Call, Press AbbrDial

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Basic Call Handling

Basic Call Handling

This section covers basic call-handling tasks such as placing, answering, and transferring calls. The features you use to perform these tasks are standard and available on most phone systems.

Placing a Call

To place a call, pick up the handset and dial. Or use one of the other options outlined in the table below.

If you want to...

Then...

 

 

 

 

 

 

Dial on-hook (no dial

Enter a phone number and do one of the following actions to go off-hook:

tone)

Lift the handset

 

 

 

 

 

 

 

 

Press

or

 

 

 

 

Press Dial

 

 

 

 

Press

(a line button)

 

 

 

 

 

 

Dial using the

Press New Call and enter a phone number. Or, you can press

before or

speakerphone

after dialing, re-dialing or speed dialing a number.

 

 

 

 

Many of the actions that you can take to dial will automatically trigger

 

speakerphone mode, if the handset is in its cradle and

is not lit. These

 

actions include pressing Redial or a speed dial button.

 

 

 

 

 

Redial the most

Press Redial. By default, Redial uses your primary line. However, you can

recently dialed

open a secondary line and then press Redial. To open a line, press

.

number

 

 

 

 

 

 

 

 

 

 

 

Speed dial a number

Do one of the following:

 

 

 

 

Press

(a speed-dial button) before or after going off-hook.

 

 

Enter a speed dial index number (1-99 on the keypad) while on-hook and

 

 

press AbbrDial.

 

 

 

 

For details, see the “Setting Up Speed Dial Features” section on page 37.

 

 

 

Place a call when

Press

for the new line. Doing so automatically places the first call on hold.

another call is active

 

 

 

 

 

 

(using a new line)

 

 

 

 

 

 

 

 

Place a call when

Press Hold, next press New Call, then dial, re-dial, or speed dial a number.

another call is active

Or, continue to talk on the active call while preparing to dial from a call log

(using the same line)

or corporate directory. (See the next two rows in this table for details.)

 

 

 

 

 

 

 

Cisco IP Phone 7960G and 7940G

 

 

 

 

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 Getting Started How to Use this GuideIf you want to Then Installing and Using Your Phone Safety and Performance InformationPower supply must be placed indoors Using External Devices with Your Cisco IP Phone Using an External Power SupplyWhere to Find Additional Information Cleaning the Phone ScreenMore Information about Customizing Your Phone on the Web Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Call-Handling and Navigation Tips Understanding Feature Functionality and AvailabilityGoing On-Hook and Off-Hook Understanding Lines vs. CallsSelecting Calls Understanding Call IconsIcon Call State Description Tips Viewing Calls and Switching Between CallsChoosing Phone Screen Items Using Feature MenusEntering and Editing Text Phone screen Do thisUnderstanding Button Icons Getting Help on Your PhoneIf you want to Placing a Call Basic Call HandlingPress AbbrDial Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call Using Mute Using Hold and ResumeEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call HandlingRedirecting a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsChange the Ring Settings for your phone from the main menu Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Replacement, Repair, or Refund Policy for Hardware Duration of Hardware WarrantyTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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