Cisco Systems 7960G, 7940G warranty Making Conference Calls, Basic Call Handling

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Basic Call Handling

17

 

Placing a Call 17

 

 

Answering a Call 20

 

 

Ending a Call 21

 

 

Using Hold and Resume

21

 

Using Mute 21

 

 

Transferring a Connected Call 22

 

Forwarding Your Calls to Another Number

23

Making Conference Calls 24

 

Types of Supported Conference Calls

24

Starting and Joining a Standard Conference 25

Starting or Joining a Meet-Me Conference Call 26

Advanced Call Handling 27

 

Storing and Retrieving Parked Calls 27

 

Redirecting a Ringing Call to Your Phone

27

Using a Shared Line 28

 

Understanding Shared Lines 28

 

Adding Yourself to a Shared-Line Call

29

Preventing Others from Viewing or Barging a Shared-Line Call 30

Tracing Suspicious Calls 30

Making and Receiving Secure Calls 31

Prioritizing Critical Calls 32

Using a Handset, Headset, and Speakerphone 33

Obtaining a Headset 33

Using AutoAnswer with a Headset or the Speakerphone 34

Customizing Phone Settings 35

Adjusting the Volume 35

Customizing Rings and Message Indicators 36

Customizing the Phone Screen

36

Setting Up Speed Dial Features

37

iv

OL-4637-02

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Making Conference Calls Basic Call HandlingUsing Voice Messaging, Call Logs, and Directories OL-4637-02 How to Use this Guide Getting StartedIf you want to Then Safety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power Supply Using External Devices with Your Cisco IP PhoneCleaning the Phone Screen Where to Find Additional InformationMore Information about Customizing Your Phone on the Web Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Going On-Hook and Off-Hook Understanding Feature Functionality and AvailabilityCall-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call Icons Selecting CallsIcon Call State Description Viewing Calls and Switching Between Calls TipsEntering and Editing Text Using Feature MenusChoosing Phone Screen Items Phone screen Do thisGetting Help on Your Phone Understanding Button IconsIf you want to Basic Call Handling Placing a CallPress AbbrDial Missed Calls, Received Calls, or Placed Calls, then scroll Cisco IP Phone on the Web guide for more detailsPAB service or Fast Dial service exact names might vary Answering a Call Ending a Call Using Hold and ResumeUsing Mute If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Standard Conference Calls Making Conference CallsTypes of Supported Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsRedirecting a Ringing Call to Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Preventing Others from Viewing or Barging a Shared-Line CallMaking and Receiving Secure Calls Prioritizing Critical Calls Using a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing the Phone Screen Customizing Rings and Message IndicatorsChange the Ring Settings for your phone from the main menu Ring TypeSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. a maximumLogging In to the User Options Web Pages Accessing Your User Options Web PagesProcedure Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options If you Then For more informationCustomizing Your Cisco IP Network Configuration and select the network Troubleshooting Your PhoneUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for HardwareTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.