Cisco Systems 7940G, 7960G Ending a Call, Using Hold and Resume, Using Mute, If you Then, Tip

Page 29

Basic Call Handling

Ending a Call

To end a call, hang up. See the table below for details.

If you want to...

Then...

 

 

 

Hang up while using the handset

Return the handset to its cradle or press EndCall.

 

 

 

Hang up while using the headset

Press

. If you want to keep headset mode activated (keep

 

the button lit after hanging up), press EndCall.

 

 

 

Hang up while using the speakerphone

Press

or EndCall.

 

 

Hang up one call but preserve another

Press EndCall. If necessary, remove the call from hold first.

call on the same line

 

 

 

 

 

Using Hold and Resume

Only one call can be active at any given time; all other calls must be placed on hold.

If you...

Then...

 

 

 

 

Want to put a call on hold

Make sure the call you want to put on hold is highlighted and press

 

Hold.

 

 

 

 

Want to remove a call from

Scroll to the specific call (if necessary) and press Resume.

hold on the current line

 

 

 

 

 

 

Want to remove a call from

Press

for the line that has the held call. (The line displays the

hold on a different line

call-on-hold icon

.) If there is a single call holding on this line, the

 

call will resume automatically. If there are multiple calls holding on

 

the line, scroll to the specific call (if necessary) and press Resume.

 

 

 

 

Tip

Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting a conference call on hold.

Using Mute

Mute disables the audio input for your handset, headset, speakerphone, and external microphone. With Mute enabled, you can hear other parties on a call but they cannot hear you.

If you want to...

Then...

 

 

 

 

Toggle Mute on

Press

.

 

 

 

Toggle Mute off

Press

.

 

 

 

Cisco IP Phone 7960G and 7940G

 

21

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 If you want to Then How to Use this GuideGetting Started Power supply must be placed indoors Safety and Performance InformationInstalling and Using Your Phone Using External Devices with Your Cisco IP Phone Using an External Power SupplyMore Information about Customizing Your Phone on the Web Cleaning the Phone ScreenWhere to Find Additional Information Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Call-Handling and Navigation Tips Understanding Feature Functionality and AvailabilityGoing On-Hook and Off-Hook Understanding Lines vs. CallsIcon Call State Description Understanding Call IconsSelecting Calls Tips Viewing Calls and Switching Between CallsChoosing Phone Screen Items Using Feature MenusEntering and Editing Text Phone screen Do thisIf you want to Getting Help on Your PhoneUnderstanding Button Icons Press AbbrDial Basic Call HandlingPlacing a Call Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call Using Mute Using Hold and ResumeEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Redirecting a Ringing Call to Your Phone Advanced Call HandlingStoring and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsChange the Ring Settings for your phone from the main menu Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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