Cisco Systems 7940G, 7960G Understanding Call Icons, Selecting Calls, Icon Call State Description

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An Overview of Your Phone

Understanding Call Icons

Your phone displays icons to help you determine the call state (whether the call is on hold, ringing, connected, and so on). Call state icons appear in the call activity area next to specific calls.

Icon

Call State

Description

 

 

 

 

Connected call

You are currently connected to the other party. Many phone features

 

 

require that you have a connected call.

 

 

 

 

Incoming call,

An incoming call is ringing on one of your lines. See the “Answering a

 

ringing

Call” section on page 20 for details.

 

 

 

 

Outgoing call,

An outgoing call is ringing on the other party’s line. See the “Placing a

 

ringing

Call” section on page 17 for details.

 

 

 

 

Call on hold

You have put this call on hold. (When displayed next to a phone line, this

 

 

icon indicates that all calls on the line are on hold.)

 

 

 

 

Outgoing call,

The outgoing call that you placed has reached a busy line.

 

busy line

 

 

 

 

 

Remote-in-use

Another phone that shares your line has a connected call. See the “Using

 

 

a Shared Line” section on page 28 for details.

 

 

 

 

Authenticated

See the “Making and Receiving Secure Calls” section on page 31 for a

 

call

description of this icon.

 

 

 

 

Encrypted call

See the “Making and Receiving Secure Calls” section on page 31 for a

 

 

description of this icon.

 

 

 

Selecting Calls

Many phone features require that you select the calls you want to use with a particular feature. For example, if you have four held calls, but only want to join two of them to a conference call, you can select the calls that you want to add to the conference before activating the feature.

If you want to...

Then...

 

 

 

Highlight a call

Use the Navigation button to scroll through the call list. Highlighted calls

 

appear slightly darker than other calls.

 

 

Select a call

Highlight a connected or held call and press Select. Selected calls are

 

indicated with a

next to them.

 

 

Verify selected calls

Use the Navigation button to scroll through the list of calls. Selected calls are

 

indicated with a

and are grouped together in the call list.

 

 

 

Cisco IP Phone 7960G and 7940G

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 How to Use this Guide Getting StartedIf you want to Then Safety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using External Devices with Your Cisco IP Phone Using an External Power SupplyCleaning the Phone Screen Where to Find Additional InformationMore Information about Customizing Your Phone on the Web Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Call-Handling and Navigation Tips Understanding Feature Functionality and AvailabilityGoing On-Hook and Off-Hook Understanding Lines vs. CallsUnderstanding Call Icons Selecting CallsIcon Call State Description Tips Viewing Calls and Switching Between CallsChoosing Phone Screen Items Using Feature MenusEntering and Editing Text Phone screen Do thisGetting Help on Your Phone Understanding Button IconsIf you want to Basic Call Handling Placing a CallPress AbbrDial Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call Using Mute Using Hold and ResumeEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsRedirecting a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsChange the Ring Settings for your phone from the main menu Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for HardwareTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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