Cisco Systems 7940G, 7960G warranty PAB service or Fast Dial service exact names might vary, Tips

Page 27

 

 

 

Basic Call Handling

 

 

 

 

If you want to...

Then...

 

 

 

 

 

Dial from a Personal

Choose

> PAB service or Fast Dial service (exact names might vary).

Address Book (PAB)

To dial from a listing, scroll to it and go off-hook. For help subscribing to the

entry or Fast Dial

PAB or Fast Dial service, see the “Accessing Your User Options Web Pages”

code

section on page 40.

 

 

 

Place a call using a

Dial a number and enter a client matter code (CMC) or a forced

billing or tracking

authorization code (FAC) when prompted by a distinctive tone. Your system

code

administrator will tell you if you need to enter CMC or FAC codes and can

 

provide you with detailed instructions.

 

 

 

Place a call using

Make sure that you are logged in to Extension Mobility (EM) on the phone

your Cisco Extension

that you are trying to use. Choose

> EM Service (exact name might

Mobility profile

vary). Then use your keypad to enter login information. If you are using a

 

phone in a shared workspace, you might need to log in to EM before you can

 

access certain features or complete a call.

 

 

EM is a special feature that your system administrator can assign to phones

 

and phone users. Refer to Customizing Your Cisco IP Phone on the Web:

 

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

 

 

Make a video call

Check the phone screen display for this icon:

If the icon is present, your phone is video-enabled and can support Cisco VT Advantage. This enables you to make video calls using your Cisco IP Phone, your personal computer, and an external video camera. Contact your system administrator for assistance and refer to Cisco VT Advantage Quick Start Guide and Cisco VT Advantage User Guide: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Tips

•If you make a mistake while entering a phone number, press << to erase one or more digits. Press Cancel to exit the dialing attempt.

•If you are dialing with the phone on-hook, you cannot use * or # as the leading digit. If you need to use these keys, dial with the phone off-hook.

•If you cannot hear a dial tone or complete a phone call, one or more of the following factors might apply. If necessary, ask your system administration for more information.

–You need to log into the Extension Mobility service from the button on your phone.

–You need to enter a client matter code or forced authorization code after dialing a number.

–Your phone has time-of-day restrictions that prevent you from using some features during certain hours of the day.

Cisco IP Phone 7960G and 7940G

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 How to Use this Guide Getting StartedIf you want to Then Safety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using External Devices with Your Cisco IP Phone Using an External Power SupplyCleaning the Phone Screen Where to Find Additional InformationMore Information about Customizing Your Phone on the Web Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with TapsSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Understanding Lines vs. Calls Understanding Feature Functionality and AvailabilityCall-Handling and Navigation Tips Going On-Hook and Off-HookUnderstanding Call Icons Selecting CallsIcon Call State Description Tips Viewing Calls and Switching Between CallsPhone screen Do this Using Feature MenusChoosing Phone Screen Items Entering and Editing TextGetting Help on Your Phone Understanding Button IconsIf you want to Basic Call Handling Placing a CallPress AbbrDial Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call If you Then Using Hold and ResumeUsing Mute Ending a CallTransferring a Connected Call Forwarding Your Calls to Another Number Meet-Me Conference Calls Making Conference CallsTypes of Supported Conference Calls Standard Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsRedirecting a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsRing Type Customizing Rings and Message IndicatorsChange the Ring Settings for your phone from the main menu Customizing the Phone ScreenAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesTips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP If you are asked to Then Troubleshooting Your PhoneUsing the Quality Reporting Tool Network Configuration and select the networkCisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for HardwareTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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