Cisco Systems OL-23884-03 manual Greetings Default Precedence Rules

Page 10

Accessing Setup Options

Greetings are messages that callers hear when they reach your voice mail. You can have the following greetings:

•Standard greeting—Normal greeting played to callers when they reach your voice mail. This can be either the default system greeting or a greeting that you have recorded and chosen as your own standard greeting.

•Multiple Alternate greetings—Multiple alternate greetings are recorded by you and played to the callers when they reach your voice mail. You can turn these greetings on or off using the voice-mail menu. These greetings are used as an alternative to your standard greeting. Following are the Multiple Alternate greetings:

–Alternate greetings—To record a special greeting (other than standard greeting).

–Meeting greeting—To record a greeting that plays when you are in a meeting.

–Vacation greetings—To record a greeting that plays during the time when you are on a Vacation.

–Extended Absence greetings—To record a greeting that plays during the time when you are absent for an extended period of time. If extended absence greeting is turned on then mailbox will not take messages from external callers or will not accept messages from subscribers.

•State Based greetings—State based greetings are recorded by you and played to the callers according to the state of your business. Following are the State Based greetings:

–Busy greeting—To record a that plays when you are busy. This greeting is played and it takes precedence over standard, closed, and internal greetings if the subscriber is busy over the phone and if this greeting is enabled. But if a multiple alternate greeting is enabled then it takes precedence over busy greeting. Phone or call agent must provide the support necessary for Cisco Unity Express to identify that the phone is busy and the call forward is on busy rather than on no-answer.

–Closed greeting—To record a greeting that plays during non-business hours or hours past your business hours. This greeting is played if it is not a business hour and if this greeting is enabled. Business hours are based on the business schedule that is associated to Voicemail. If internal greeting is enabled and if the call is during non-business hours then closed greeting is played over standard greeting. But multiple alternate greeting, busy greeting and internal greeting takes precedence over closed greeting.

–Internal greeting—To record a greeting that plays when you receive a call from an internal extension number.

 

 

 

 

Greetings

Default

Precedence Rules

 

 

 

 

 

 

 

 

 

 

 

 

 

Standard

Enabled

Standard greeting plays if all other (multiple alternate or

 

 

 

 

 

 

state-based) greetings are disabled.

 

 

 

 

 

 

 

 

 

 

 

 

Alternate

Enabled or Disabled

Alternate greeting takes precedence over all other

 

 

 

 

 

 

greetings if this greeting is enabled.

 

 

 

 

 

 

 

 

 

 

 

 

Meeting

Enabled or Disabled

Meeting greeting takes precedence over all other

 

 

 

 

 

 

greetings if this greeting is enabled.

 

 

 

 

 

 

 

 

 

 

 

 

Vacation

Enabled or Disabled

Vacation greeting takes precedence over all other

 

 

 

 

 

 

greeting if this greeting is enabled.

 

 

 

 

 

 

 

 

 

 

 

 

Extended Absence

Enabled or Disabled

Extended absence greeting takes precedence over all

 

 

 

 

 

 

other greetings if this greeting is enable.

 

 

 

 

 

 

 

 

 

 

 

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

 

 

 

 

 

 

 

 

 

 

 

 

 

10

 

 

 

 

OL-23884-03

 

 

 

 

 

 

 

Page 9 Page 11
Image 10
Page 9 Page 11
Contents Contents Restrictions Related Documents Related Topic Document Title or URLAccessing Cisco Unity Express by Phone Logging in Without Entering Your PINVoice-mail Options Calling the Message Sender Using Live ReplyOption Managing Fax Messages To manage fax messagesSetting Up and Using a Printer for Faxes Option DescriptionAccessing Message Options Delivering Nonsubscriber MessagesManaging Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Rerecording Your Alternate Greeting Setting Up Message NotificationRerecording Your Standard Greeting Reviewing All GreetingsAccessing the Notification Menu Choosing the Device to NotifyChanging the Notification Phone Number Setting Extra Digits Configuring the Notification ScheduleChanging the Schedule for All Days If You Entered PressChanging the Schedule for a Specific Day Setting up Cascading Notification Changing Notification PreferencesPlaying Your Cascading Notification Rules Adding Cascading Notification RulesChanging Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution ListAdding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution ListChanging Your Recorded Name Changing Your PasswordDeleting a Public Distribution List What to Do When Receiving Notifications by Phone Recording a Live ConversationReceiving Voice-mail Messages in Your E-mail Downloading Voice-mail MessagesPrivate Voice-Mail Messages After Receiving Voice-Mail MessagesIf You Receive Meaning Broadcast MessagesPage Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox MenuPress Services Logging In To VoiceView ExpressLogging In Limitations for VoiceView Express Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Information About Soft Keys for Voice-Mail MessagesHome DeleteFwdMsg ListenPreviewing a Fax Listening to Voice MessagesPress Preview Fax Printing a Fax Choose 1, Print to Fax Number, then press Select Accessing Live Reply in VoiceView ExpressReplying to a Voice Message Choose Reply Via Voice MailForwarding a Fax or Voice Message Choose 2 Call extension. Press SelectSending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message DeliveryListen to Recorded Message-Play message to be sent Managing Your Inbox Changing the Sort Order of Your InboxFiltering Messages in Your Inbox Personalizing Your SettingsManaging Your Greetings Managing Message Settings Editing the Notification Schedule Changing Your PIN Recording Your NameConfiguring Your Zero-out Number Logging In to General Delivery MailboxesAdministering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select LocationsWhere to Go Next Specifying Start or End TimeDisclaimer for Recording a Conversation OL-23884-03

OL-23884-03 specifications

Cisco Systems OL-23884-03 is an essential tool in the landscape of network management, providing organizations with reliable solutions for their networking needs. This comprehensive guide is tailored for professionals looking to enhance their understanding of Cisco's offerings, particularly in the realm of wired and wireless networks.

One of the main features of OL-23884-03 is its focus on the integration of both traditional wired networking technologies and the latest wireless advancements. This integration is critical in today’s fast-paced business environment, where flexibility and mobility are paramount. The guide emphasizes the importance of implementing robust and secure networking infrastructure to support various applications and devices within an organization.

The document also highlights Cisco's renowned networking architectures, which leverage technologies such as Intent-Based Networking (IBN). IBN enables networks to adapt to changing conditions and requirements automatically, enhancing the user experience and reducing operational overhead. It allows IT teams to define desired outcomes, and the network intelligently adjusts to achieve those results, fostering efficiency and agility.

Another hallmark of OL-23884-03 is its detailed coverage of network security features. In an era where cyber threats are ever-evolving, establishing a secure network is imperative. The guide delves into Cisco's suite of security technologies, such as firewalls, intrusion prevention systems, and secure access solutions, all designed to protect against malicious attacks while ensuring seamless connectivity for legitimate users.

Scalability is a critical characteristic of the solutions outlined in OL-23884-03. Cisco designs its products to grow with an organization, accommodating increased demands as businesses expand. The guide provides insights into various deployment scenarios, offering clear pathways for scaling both hardware and software components without compromising performance.

In addition to these critical features, OL-23884-03 stresses the significance of monitoring and analytics capabilities that Cisco solutions provide. Proactive network management, augmented with advanced analytics, enables organizations to remain ahead of potential issues, minimizing downtime, and ensuring optimal performance.

Overall, OL-23884-03 serves as a vital resource for professionals seeking to understand and implement Cisco's networking technologies. Its emphasis on integration, security, scalability, and analytics positions it as a cornerstone document for driving successful network strategies in an increasingly digital world.
Top Page Image Contents