Cisco Systems OL-23884-03 manual Accessing Cisco Unity Express by Phone

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Accessing Cisco Unity Express by Phone

	Related Topic		Document Title or URL

	Using the Cisco Unity Express GUI to:		User Online Help for Cisco Unity Express (press the “help” button
	• Access voice-mail settings, including notifications		when using the Cisco Unity Express GUI)
	• Manage voice-mail group subscriptions
	•	Change your password
	• Manage voice-mail distribution lists

	•	Obtaining Documentation	For information on obtaining documentation, obtaining support,
	•	Obtaining Support	providing documentation feedback, security guidelines, and also
	•	Obtaining Support	recommended aliases and general Cisco documents, see the monthly
	•	Security Guidelines
	•	Security Guidelines	What's New in Cisco Product Documentation, which also lists all
			new and revised Cisco technical documentation at:
			http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.ht
			ml

Accessing Cisco Unity Express by Phone

Dial the internal or external phone number to call Cisco Unity Express.

•If you are asked for a PIN, enter it and press #.

Note If you are calling from someone else’s phone, press * to enter your own ID (usually your extension) and press #. Then enter your PIN and press # again.

•If you are asked for your ID (usually your phone extension), enter it and press #. Then enter your PIN and press # again.

Logging in Without Entering Your PIN

You can log in to Cisco Unity Express voice mailbox from any phone (configured for your mailbox settings) without entering your PIN.

Dial the internal or external phone number to call Cisco Unity Express:

•You are directed to your mailbox without being asked for a PIN.

•If you are calling from someone else’s phone, press * to enter your own ID (usually your extension) and you are directed to your mailbox.

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

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Contents Contents Restrictions Related Documents Related Topic Document Title or URLAccessing Cisco Unity Express by Phone Logging in Without Entering Your PINVoice-mail Options Calling the Message Sender Using Live ReplyOption Managing Fax Messages To manage fax messagesSetting Up and Using a Printer for Faxes Option DescriptionAccessing Message Options Delivering Nonsubscriber MessagesManaging Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Setting Up Message Notification Rerecording Your Standard GreetingRerecording Your Alternate Greeting Reviewing All GreetingsAccessing the Notification Menu Choosing the Device to NotifyChanging the Notification Phone Number Setting Extra Digits Configuring the Notification ScheduleChanging the Schedule for All Days If You Entered PressChanging the Schedule for a Specific Day Setting up Cascading Notification Changing Notification PreferencesPlaying Your Cascading Notification Rules Adding Cascading Notification RulesChanging Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution ListAdding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution ListChanging Your Recorded Name Changing Your PasswordDeleting a Public Distribution List What to Do When Receiving Notifications by Phone Recording a Live ConversationReceiving Voice-mail Messages in Your E-mail Downloading Voice-mail MessagesAfter Receiving Voice-Mail Messages If You Receive MeaningPrivate Voice-Mail Messages Broadcast MessagesPage Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox MenuPress Services Logging In To VoiceView ExpressRetrieving and Sending Messages in VoiceView Express Logging In if Your PIN is ExpiredLogging In Limitations for VoiceView Express Information About Soft Keys for Voice-Mail MessagesDelete FwdMsgHome ListenPreviewing a Fax Listening to Voice MessagesPress Preview Fax Printing a Fax Accessing Live Reply in VoiceView Express Replying to a Voice MessageChoose 1, Print to Fax Number, then press Select Choose Reply Via Voice MailForwarding a Fax or Voice Message Choose 2 Call extension. Press SelectSending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message DeliveryListen to Recorded Message-Play message to be sent Managing Your Inbox Changing the Sort Order of Your InboxFiltering Messages in Your Inbox Personalizing Your SettingsManaging Your Greetings Managing Message Settings Editing the Notification Schedule Changing Your PIN Recording Your NameConfiguring Your Zero-out Number Logging In to General Delivery MailboxesAdministering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select LocationsWhere to Go Next Specifying Start or End TimeDisclaimer for Recording a Conversation OL-23884-03