Cisco Systems OL-23884-03 manual Logging In To VoiceView Express, Press Services

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Logging In To VoiceView Express

Logging In To VoiceView Express

Tip If your voice mailbox is not initialized and you do not have a PIN, you cannot log in to

VoiceView Express. To enable access to VoiceView Express, first call your voice mailbox from your own phone extension and set up your voice mailbox using the voice-mail system telephone user interface. For more information, see the “Accessing Cisco Unity Express by Phone” section on page 4.

To log in and display the Personal Mailbox menu:

Step 1 Depending on how your system is configured, perform one of the following actions to display the VoiceView Express Login window on a Cisco Unified IP phone:

•Press Services; then from the Services menu, choose VoiceView Express and press Select.

•Press Services.

•Press the VoiceView Express soft key.

•Press the VoiceView Express line button.

Step 2 If the Personalization Wizard window appears, press OK to continue, then:

Tip The Skip function is available while using the wizard. Press the Skip soft key to display the next window.

•To listen to your recorded name, choose Listen and press Select.

•To record your name, choose Record. Press Select, say your name, then press Stop.

•To listen to your standard greeting, choose Listen and press Select. The greeting plays.

•To record a personalized standard greeting, choose Record. Press Select, say your greeting, then press Stop.

•To change your PIN, choose Change to display the Change PIN window. Use the dial pad to enter a new PIN. Choose Confirm and use the dial pad to enter your new PIN again. Press Submit.

Step 3 When the VoiceView Express Login window appears:

Caution Always use the navigation button on your Cisco Unified IP phone to choose the PIN field before using the dial pad to enter your PIN. If you enter your PIN before choosing the PIN field, your PIN will appear in clear text in the Mailbox ID field.

•If you are using your Cisco Unified IP phone, choose PIN. Use the dial pad to enter your PIN, then press Submit.

•If you are a using a different Cisco Unified IP phone, press << to erase the Mailbox ID. Use the dial pad to enter your Mailbox ID. Choose PIN, use the dial pad to enter your PIN, then press Submit.

•If you are logging in after a failed login attempt, press Login. Choose PIN, use the dial pad to enter your PIN, then press Submit.

Step 4 If your voice mailbox is full or almost full, press OK and if necessary, delete messages now. Step 5 If your voice mailbox contains a broadcast message, press Listen to play the message.

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

 

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Contents Contents Restrictions Related Topic Document Title or URL Related DocumentsLogging in Without Entering Your PIN Accessing Cisco Unity Express by PhoneCalling the Message Sender Using Live Reply Voice-mail OptionsOption To manage fax messages Managing Fax MessagesOption Description Setting Up and Using a Printer for FaxesDelivering Nonsubscriber Messages Accessing Message OptionsAccessing Setup Options Managing GreetingsRecording the Message Greetings Default Precedence Rules Managing Greetings Rerecording Your Current GreetingTurning Greetings On and Off Rerecording Your Standard Greeting Setting Up Message NotificationRerecording Your Alternate Greeting Reviewing All GreetingsChoosing the Device to Notify Accessing the Notification MenuChanging the Notification Phone Number Configuring the Notification Schedule Setting Extra DigitsIf You Entered Press Changing the Schedule for All DaysChanging the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading NotificationAdding Cascading Notification Rules Playing Your Cascading Notification RulesUsing Distribution Lists Changing Cascading Notification RulesDeleting Cascading Notification Rules Accessing the Distribution Lists Menu Configuring Private Distribution ListsReviewing Your Private Distribution Lists Modifying a Private Distribution List Adding a Private Distribution ListAdding a Member to a Private Distribution List Configuring Public Distribution Lists Deleting a Private Distribution ListReviewing Public Distribution Lists Adding a Public Distribution List Modifying a Public Distribution ListAdding a Member to a Public Distribution List Recording the Name of a Public Distribution List Removing a Member from a Public Distribution ListChanging Your Password Changing Your Recorded NameDeleting a Public Distribution List Recording a Live Conversation What to Do When Receiving Notifications by PhoneDownloading Voice-mail Messages Receiving Voice-mail Messages in Your E-mail If You Receive Meaning After Receiving Voice-Mail Messages Private Voice-Mail Messages Broadcast MessagesPage Personal Mailbox Menu Supported Cisco Unified IP Phones for VoiceView ExpressLogging In To VoiceView Express Press ServicesLogging In if Your PIN is Expired Retrieving and Sending Messages in VoiceView ExpressLogging In Limitations for VoiceView Express Information About Soft Keys for Voice-Mail MessagesFwdMsg DeleteHome ListenListening to Voice Messages Previewing a FaxPress Preview Fax Printing a Fax Replying to a Voice Message Accessing Live Reply in VoiceView ExpressChoose 1, Print to Fax Number, then press Select Choose Reply Via Voice MailChoose 2 Call extension. Press Select Forwarding a Fax or Voice MessageSending Voice Messages Setting up Nonsubscriber Message Delivery Specifying Delivery TimeListen to Recorded Message-Play message to be sent Changing the Sort Order of Your Inbox Managing Your InboxPersonalizing Your Settings Filtering Messages in Your InboxManaging Your Greetings Managing Message Settings Editing the Notification Schedule Recording Your Name Changing Your PINLogging In to General Delivery Mailboxes Configuring Your Zero-out NumberAdministering Broadcast Messages Choose Select Locations Sending Broadcast Messages to Select LocationsSpecifying Start or End Time Where to Go NextDisclaimer for Recording a Conversation OL-23884-03
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