Cisco Systems OL-23884-03 manual Restrictions

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Restrictions

Changing Your Recorded Name, page 27

What to Do When Receiving Notifications by Phone, page 28

Recording a Live Conversation, page 28

Receiving Voice-mail Messages in Your E-mail, page 29

Part II—Cisco Unity Express Voice-Mail System (VoiceView Express)

Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express, page 31

Logging In To VoiceView Express, page 33

Retrieving and Sending Messages in VoiceView Express, page 34

Printing a Fax, page 37

Accessing Live Reply in VoiceView Express, page 38

Setting up Nonsubscriber Message Delivery, page 41

Managing Your Inbox, page 42

Personalizing Your Settings, page 43

Logging In to General Delivery Mailboxes, page 47

Administering Broadcast Messages, page 48

Restrictions

Your system administrator must enable some of the features described in this guide (for example, retrieving voice-mail messages using e-mail, configuring voice-mail notifications, or using live reply). If you are unable to access a feature, contact your system administrator to ensure the function is enabled on your system.

Cisco Unity Express is subject to an erroneous login limit as set by your system administrator.

There are two types.

There may be a limit on the number of incorrect consecutive logins allowed, after which the system administrator is required to restore the user’s login rights.

Depending on the configuration by your system administrator, login may be temporarily disabled for the user for a time period after several consecutive unsuccessful log in attempts.

If a Cisco Unity Express voice-mail session is in progress, a second session for the same user cannot be initiated. This does not apply to voice-mail sessions that are initiated by an Internet Message Access Protocol (IMAP) client, such as Microsoft Office Outlook.

If you initiate a voice-mail session by using your Cisco Unified IP phone to call your voice-mail system, attempting to log in to VoiceView Express cannot preempt the voice-mail session.

If you are logged in to VoiceView Express, using your Cisco Unified IP phone to call your voice-mail system preempts the VoiceView Express session. The VoiceView Express session is automatically logged out without notification.

If you are logged in to VoiceView Express, logging in to a second VoiceView Express session from a different phone preempts the first session. The first VoiceView Express session is automatically logged out without notification.

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

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OL-23884-03

 

 

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Contents Contents Restrictions Related Documents Related Topic Document Title or URLAccessing Cisco Unity Express by Phone Logging in Without Entering Your PINOption Calling the Message Sender Using Live ReplyVoice-mail Options Managing Fax Messages To manage fax messagesSetting Up and Using a Printer for Faxes Option DescriptionAccessing Message Options Delivering Nonsubscriber MessagesRecording the Message Accessing Setup OptionsManaging Greetings Greetings Default Precedence Rules Turning Greetings On and Off Managing GreetingsRerecording Your Current Greeting Rerecording Your Alternate Greeting Setting Up Message NotificationRerecording Your Standard Greeting Reviewing All GreetingsAccessing the Notification Menu Choosing the Device to NotifyChanging the Notification Phone Number Setting Extra Digits Configuring the Notification ScheduleChanging the Schedule for All Days If You Entered PressChanging the Schedule for a Specific Day Setting up Cascading Notification Changing Notification PreferencesPlaying Your Cascading Notification Rules Adding Cascading Notification RulesDeleting Cascading Notification Rules Using Distribution ListsChanging Cascading Notification Rules Reviewing Your Private Distribution Lists Accessing the Distribution Lists MenuConfiguring Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution ListAdding a Member to a Private Distribution List Reviewing Public Distribution Lists Configuring Public Distribution ListsDeleting a Private Distribution List Adding a Member to a Public Distribution List Adding a Public Distribution ListModifying a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution ListDeleting a Public Distribution List Changing Your PasswordChanging Your Recorded Name What to Do When Receiving Notifications by Phone Recording a Live ConversationReceiving Voice-mail Messages in Your E-mail Downloading Voice-mail MessagesPrivate Voice-Mail Messages After Receiving Voice-Mail MessagesIf You Receive Meaning Broadcast MessagesPage Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox MenuPress Services Logging In To VoiceView ExpressLogging In Limitations for VoiceView Express Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Information About Soft Keys for Voice-Mail MessagesHome DeleteFwdMsg ListenPress Preview Fax Listening to Voice MessagesPreviewing a Fax Printing a Fax Choose 1, Print to Fax Number, then press Select Accessing Live Reply in VoiceView ExpressReplying to a Voice Message Choose Reply Via Voice MailForwarding a Fax or Voice Message Choose 2 Call extension. Press SelectSending Voice Messages Listen to Recorded Message-Play message to be sent Setting up Nonsubscriber Message DeliverySpecifying Delivery Time Managing Your Inbox Changing the Sort Order of Your InboxManaging Your Greetings Personalizing Your SettingsFiltering Messages in Your Inbox Managing Message Settings Editing the Notification Schedule Changing Your PIN Recording Your NameConfiguring Your Zero-out Number Logging In to General Delivery MailboxesAdministering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select LocationsWhere to Go Next Specifying Start or End TimeDisclaimer for Recording a Conversation OL-23884-03