Cisco Systems OL-23884-03 manual

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Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express

Accessing Cisco Unity Express Using Your

Cisco Unified IP Phone and VoiceView Express

Note To use Cisco VoiceView Express, it must first be configured and activated by your system administrator.

This section provides information about using VoiceView Express and the buttons and soft keys on your Cisco Unified IP phone to browse, listen, and manage voice-mail messages in your personal voice mailbox.

Use any of the following buttons anytime while using VoiceView Express:

Dial Pad	Press numbers to choose corresponding menu items. To enter multiple-digit
	numbers, press the first and subsequent numbers in quick succession.
	Press keys to enter data and special characters. Each key represents one or
	more alphanumeric characters. Continue to press the key to select the desired
	alphanumeric character from the subsequent menu.

Navigation button	Scroll through menus and highlight menu items. Use in conjunction with soft
	keys to activate functions for a highlighted item.

Services button

Access or exit VoiceView Express.

Soft keys engage the functions displayed as tabs on the LCD screen of your Cisco Unified IP phone. The following functions can be available at any time while using VoiceView Express, depending on which VoiceView Express window or menu appears. Activate the soft key function by pressing the corresponding soft key button.

<<	Navigate to edit characters. Use the backspace soft key to erase digits that
	were entered incorrectly.

Back	Discard not yet executed operations or unsaved choices and display the
	previously viewed menu or window.

Cancel	Discard not yet executed operations or unsaved choices.

Logout	(Personal Mailbox window only) Exit the VoiceView Express feature.

More	Display additional soft keys.

OK	Confirm receipt of a displayed message and display the next menu or
	window.

Select	Accept a choice and display the next menu or window.

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

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Contents Contents Restrictions Related Topic Document Title or URL Related DocumentsLogging in Without Entering Your PIN Accessing Cisco Unity Express by PhoneVoice-mail Options Calling the Message Sender Using Live ReplyOption To manage fax messages Managing Fax MessagesOption Description Setting Up and Using a Printer for FaxesDelivering Nonsubscriber Messages Accessing Message OptionsManaging Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Reviewing All Greetings Setting Up Message NotificationRerecording Your Standard Greeting Rerecording Your Alternate GreetingChoosing the Device to Notify Accessing the Notification MenuChanging the Notification Phone Number Configuring the Notification Schedule Setting Extra DigitsIf You Entered Press Changing the Schedule for All DaysChanging the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading NotificationAdding Cascading Notification Rules Playing Your Cascading Notification RulesChanging Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Modifying a Private Distribution List Adding a Private Distribution ListAdding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Recording the Name of a Public Distribution List Removing a Member from a Public Distribution ListChanging Your Recorded Name Changing Your PasswordDeleting a Public Distribution List Recording a Live Conversation What to Do When Receiving Notifications by PhoneDownloading Voice-mail Messages Receiving Voice-mail Messages in Your E-mailBroadcast Messages After Receiving Voice-Mail MessagesIf You Receive Meaning Private Voice-Mail MessagesPage Personal Mailbox Menu Supported Cisco Unified IP Phones for VoiceView ExpressLogging In To VoiceView Express Press ServicesInformation About Soft Keys for Voice-Mail Messages Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Logging In Limitations for VoiceView ExpressListen DeleteFwdMsg HomePreviewing a Fax Listening to Voice MessagesPress Preview Fax Printing a Fax Choose Reply Via Voice Mail Accessing Live Reply in VoiceView ExpressReplying to a Voice Message Choose 1, Print to Fax Number, then press SelectChoose 2 Call extension. Press Select Forwarding a Fax or Voice MessageSending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message DeliveryListen to Recorded Message-Play message to be sent Changing the Sort Order of Your Inbox Managing Your InboxFiltering Messages in Your Inbox Personalizing Your SettingsManaging Your Greetings Managing Message Settings Editing the Notification Schedule Recording Your Name Changing Your PINLogging In to General Delivery Mailboxes Configuring Your Zero-out NumberAdministering Broadcast Messages Choose Select Locations Sending Broadcast Messages to Select LocationsSpecifying Start or End Time Where to Go NextDisclaimer for Recording a Conversation OL-23884-03