Cisco Systems OL-23857-01 Receiving Voice-mail Messages in Your E-mail, If You Receive Meaning

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Receiving Voice-mail Messages in Your E-mail

Step 4 To end the live record function, press the End button or hang up.

The recorded conversation is saved as a voice message in the mailbox of the subscriber who initiated the recording.

Receiving Voice-mail Messages in Your E-mail

Note This feature is not available on all systems. Contact your system administrator.

You can set up Cisco Unity Express to deliver your voice-mail messages to an e-mail program. You must use a standard IMAP e-mail client. Your voice-mail messages are sent to your e-mail program as an e-mail file attachment in .wav file format. The file can be played with a media player such as Microsoft Windows Media Player.

The following e-mail programs are supported:

•IBM Lotus Notes (6.5, 6)

•Microsoft Outlook (2003, 2002, 2000)

•Microsoft Outlook Express 6.0

Note User authentication—user ID and password—is required for web-based applications using HTTPS or HTTP over Secure Socket Layer (SSL).

Downloading Voice-mail Messages

You will need to see the documentation for your e-mail program for instructions on how to set up your program to retrieve IMAP messages.

Cisco Unity Express voice-mail messages download to a folder called Inbox. If you are having problems retrieving voice-mail messages, check the following:

If You Receive	Meaning

Authentication Failed	Be sure you are using the correct user ID and password to access your
	Cisco Unity Express account.

Password Expired	Your password is expired and you must change it. You must log in to the
	Cisco Unity Express graphical user interface system to change your
	password.

Authorization Failed	You do not have the proper privileges to retrieve your voice-mail
	messages using e-mail. Contact your system administrator.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Contents Contents Restrictions Related Topic Document Title or URL Related DocumentsLogging in Without Entering Your PIN Accessing Cisco Unity Express by PhoneOption Calling the Message Sender Using Live ReplyVoice-mail Options To manage fax messages Managing Fax MessagesOption Description Setting Up and Using a Printer for FaxesDelivering Nonsubscriber Messages Accessing Message OptionsRecording the Message Accessing Setup OptionsManaging Greetings Greetings Default Precedence Rules Turning Greetings On and Off Managing GreetingsRerecording Your Current Greeting Rerecording Your Standard Greeting Setting Up Message NotificationRerecording Your Alternate Greeting Reviewing All GreetingsChoosing the Device to Notify Accessing the Notification MenuChanging the Notification Phone Number Configuring the Notification Schedule Setting Extra DigitsIf You Entered Press Changing the Schedule for All DaysChanging the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading NotificationAdding Cascading Notification Rules Playing Your Cascading Notification RulesDeleting Cascading Notification Rules Using Distribution ListsChanging Cascading Notification Rules Reviewing Your Private Distribution Lists Accessing the Distribution Lists MenuConfiguring Private Distribution Lists Modifying a Private Distribution List Adding a Private Distribution ListAdding a Member to a Private Distribution List Reviewing Public Distribution Lists Configuring Public Distribution ListsDeleting a Private Distribution List Adding a Member to a Public Distribution List Adding a Public Distribution ListModifying a Public Distribution List Recording the Name of a Public Distribution List Removing a Member from a Public Distribution ListDeleting a Public Distribution List Changing Your PasswordChanging Your Recorded Name Recording a Live Conversation What to Do When Receiving Notifications by PhoneIf You Receive Meaning Receiving Voice-mail Messages in Your E-mailDownloading Voice-mail Messages Broadcast Messages After Receiving Voice-Mail MessagesPrivate Voice-Mail Messages Page Personal Mailbox Menu Supported Cisco Unified IP Phones for VoiceView ExpressLogging In To VoiceView Express Press ServicesLogging In if Your PIN is Expired Retrieving and Sending Messages in VoiceView ExpressLogging In Limitations for VoiceView Express Information About Soft Keys for Voice-Mail MessagesFwdMsg DeleteHome ListenPrinting a Fax Listening to Voice MessagesReplying to a Voice Message Choose 1, Print to Fax Number, then press SelectChoose 2 Call extension. Press Select Accessing Live Reply in VoiceView ExpressForwarding a Fax or Voice Message Sending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message DeliveryListen to Recorded Message-Play message to be sent Managing Your InboxFiltering Messages in Your Inbox Personalizing Your SettingsChanging the Sort Order of Your Inbox Managing Your Greetings Managing Message SettingsEditing the Notification Schedule Changing Your PIN Recording Your Name Configuring Your Zero-out NumberLogging In to General Delivery Mailboxes Administering Broadcast Messages Choose Select Locations Sending Broadcast Messages to Select LocationsSpecifying Start or End Time Where to Go NextDisclaimer for Recording a Conversation OL-23857-01