Cisco Systems OL-23857-01 manual Managing Your Greetings, Managing Message Settings

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Personalizing Your Settings

Managing Your Greetings

Greetings are messages that callers hear when they reach your voice mail.

•Standard Greeting—Normal greeting that callers hear. This can be either the default greeting or a personalized greeting that you have recorded and chosen as your standard greeting.

•Alternate greeting—Special greeting recorded by you is turned on or off using the Greetings menu. To manage your greetings:

Step 1 Perform the steps in the “Logging In To VoiceView Express” section on page 33 to display the Personal Mailbox menu.

Step 2 From the Personal Mailbox menu, choose My Options and press Select.

Step 3 From the My Options menu, choose Greetings and press Select.

Tip On the Greetings menu, “(Active)” appears next to the greeting that callers hear when they reach your voice mailbox.

Step 4 From the Greetings menu, choose Standard or Alternate and press Select, then:

•To listen to the greeting, choose Listen and press Select. The greeting plays.

•To rerecord the greeting, choose Record. Press Select, say your greeting, then press Stop.

•To activate a greeting and automatically deactivate the other greeting, choose Activate and press Select.

Note The language of the standard greeting is set by your system administrator.

Managing Message Settings

With the Message Notification feature, the voice-mail system informs you of new voice mail, based on preference and schedule, by calling a phone or numeric pager, or by creating and sending a text message to a text pager or an e-mail address. The types of messages for which you can send notifications are configured by the system administrator.

Note Not all menu items are valid for all users. If you receive a “message notification is disabled” message while attempting to perform this procedure, this feature is disabled.

To edit or configure message notification settings:

Step 1 Perform the steps in the “Logging In To VoiceView Express” section on page 33 to display the personal Mailbox menu.

Step 2 From the Personal Mailbox menu, choose My Options and press Select.

Step 3 From the My Options menu, choose Message Settings and press Select.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Contents Contents Restrictions Related Documents Related Topic Document Title or URLAccessing Cisco Unity Express by Phone Logging in Without Entering Your PINCalling the Message Sender Using Live Reply Voice-mail OptionsOption Managing Fax Messages To manage fax messagesSetting Up and Using a Printer for Faxes Option DescriptionAccessing Message Options Delivering Nonsubscriber MessagesAccessing Setup Options Managing GreetingsRecording the Message Greetings Default Precedence Rules Managing Greetings Rerecording Your Current GreetingTurning Greetings On and Off Rerecording Your Alternate Greeting Setting Up Message NotificationRerecording Your Standard Greeting Reviewing All GreetingsAccessing the Notification Menu Choosing the Device to NotifyChanging the Notification Phone Number Setting Extra Digits Configuring the Notification ScheduleChanging the Schedule for All Days If You Entered PressChanging the Schedule for a Specific Day Setting up Cascading Notification Changing Notification PreferencesPlaying Your Cascading Notification Rules Adding Cascading Notification RulesUsing Distribution Lists Changing Cascading Notification RulesDeleting Cascading Notification Rules Accessing the Distribution Lists Menu Configuring Private Distribution ListsReviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution ListAdding a Member to a Private Distribution List Configuring Public Distribution Lists Deleting a Private Distribution ListReviewing Public Distribution Lists Adding a Public Distribution List Modifying a Public Distribution ListAdding a Member to a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution ListChanging Your Password Changing Your Recorded NameDeleting a Public Distribution List What to Do When Receiving Notifications by Phone Recording a Live ConversationReceiving Voice-mail Messages in Your E-mail Downloading Voice-mail MessagesIf You Receive Meaning After Receiving Voice-Mail Messages Private Voice-Mail MessagesBroadcast Messages Page Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox MenuPress Services Logging In To VoiceView ExpressLogging In Limitations for VoiceView Express Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Information About Soft Keys for Voice-Mail MessagesHome DeleteFwdMsg ListenReplying to a Voice Message Listening to Voice MessagesPrinting a Fax Choose 1, Print to Fax Number, then press SelectAccessing Live Reply in VoiceView Express Forwarding a Fax or Voice MessageChoose 2 Call extension. Press Select Sending Voice Messages Setting up Nonsubscriber Message Delivery Specifying Delivery TimeManaging Your Inbox Listen to Recorded Message-Play message to be sentPersonalizing Your Settings Changing the Sort Order of Your InboxFiltering Messages in Your Inbox Managing Message Settings Managing Your GreetingsEditing the Notification Schedule Changing Your PIN Configuring Your Zero-out Number Logging In to General Delivery MailboxesRecording Your Name Administering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select LocationsWhere to Go Next Specifying Start or End TimeDisclaimer for Recording a Conversation OL-23857-01