Cisco Systems OL-23857-01 manual Retrieving and Sending Messages in VoiceView Express

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Retrieving and Sending Messages in VoiceView Express

Step 6 If your voice mailbox contains an expired message, press Listen, Save, or Delete for each expired message.

The Personal Mailbox menu appears.

Logging In if Your PIN is Expired

To log into VoiceView Express if the PIN Expired window appears:

Step 1 Press OK to accept the message about your expired PIN.

Step 2 On the Change PIN window, use the dial pad to enter a new PIN.

Step 3 Choose Confirm and use the dial pad to enter your new PIN again.

Step 4 Press Submit. The Login window appears. See the “Logging In To VoiceView Express” section on page 33.

Logging In Limitations for VoiceView Express

Cisco Unity Express is subject to two erroneous login limits as set by your system administrator.

•There may be a limit on the number of incorrect consecutive log ins allowed, after which the system administrator is required to restore the user’s log in rights.

•Depending on the configuration by your system administrator, login may be temporarily disabled for the user for a time period after several consecutive unsuccessful log in attempts.

Retrieving and Sending Messages in VoiceView Express

The section contains the following information and procedures:

•Information About Soft Keys for Voice-Mail Messages, page 34

•Listening to Voice Messages, page 36

•Printing a Fax, page 36

•Forwarding a Fax or Voice Message, page 37

•Sending Voice Messages, page 38

Information About Soft Keys for Voice-Mail Messages

Tip To display additional soft keys, press the More soft key.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Contents Contents Restrictions Related Documents Related Topic Document Title or URLAccessing Cisco Unity Express by Phone Logging in Without Entering Your PINVoice-mail Options Calling the Message Sender Using Live ReplyOption Managing Fax Messages To manage fax messagesSetting Up and Using a Printer for Faxes Option DescriptionAccessing Message Options Delivering Nonsubscriber MessagesManaging Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Rerecording Your Alternate Greeting Setting Up Message NotificationRerecording Your Standard Greeting Reviewing All GreetingsAccessing the Notification Menu Choosing the Device to NotifyChanging the Notification Phone Number Setting Extra Digits Configuring the Notification ScheduleChanging the Schedule for All Days If You Entered PressChanging the Schedule for a Specific Day Setting up Cascading Notification Changing Notification PreferencesPlaying Your Cascading Notification Rules Adding Cascading Notification RulesChanging Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution ListAdding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution ListChanging Your Recorded Name Changing Your PasswordDeleting a Public Distribution List What to Do When Receiving Notifications by Phone Recording a Live ConversationDownloading Voice-mail Messages Receiving Voice-mail Messages in Your E-mailIf You Receive Meaning Private Voice-Mail Messages After Receiving Voice-Mail MessagesBroadcast Messages Page Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox MenuPress Services Logging In To VoiceView ExpressLogging In Limitations for VoiceView Express Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Information About Soft Keys for Voice-Mail MessagesHome DeleteFwdMsg ListenReplying to a Voice Message Listening to Voice MessagesPrinting a Fax Choose 1, Print to Fax Number, then press SelectForwarding a Fax or Voice Message Accessing Live Reply in VoiceView ExpressChoose 2 Call extension. Press Select Sending Voice Messages Setting up Nonsubscriber Message Delivery Specifying Delivery TimeManaging Your Inbox Listen to Recorded Message-Play message to be sentChanging the Sort Order of Your Inbox Personalizing Your SettingsFiltering Messages in Your Inbox Managing Message Settings Managing Your GreetingsEditing the Notification Schedule Changing Your PIN Logging In to General Delivery Mailboxes Configuring Your Zero-out NumberRecording Your Name Administering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select LocationsWhere to Go Next Specifying Start or End TimeDisclaimer for Recording a Conversation OL-23857-01