Cisco Systems OL-23857-01 manual Managing Greetings, Rerecording Your Current Greeting

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Accessing Setup Options

Busy

Disabled

Busy greeting takes precedence over standard greeting if

 

 

the system is busy.

 

 

 

Closed

Disabled

Closed greeting takes precedence over standard greeting

 

 

if business is closed.

 

 

 

Internal

Disabled

Internal greeting takes precedence over standard greeting

 

 

if the call is from an internal extension number.

 

 

 

Note Either standard or one of the multiple alternate greetings can be enabled at a time, but all or none of the state based greetings can be enabled at the same time.

Managing Greetings

Step 1 Perform steps in the “Accessing Cisco Unity Express by Phone” section on page 4 to reach the main voice-mail menu.

Step 2 Press 4 to access the Setup Options menu.

Step 3 Press 1 to access the Greetings menu. Your active greeting plays.

To rerecord your current greeting, press 1. See the “Rerecording Your Current Greeting” section on page 11.

To turn on or turn off your greetings, press 2. See the “Turning Greetings On and Off” section on page 11.

To edit a greeting, press 3. See the “Rerecording Your Standard Greeting” section on page 12 and the “Rerecording Your Alternate Greeting” section on page 12.

To hear all greetings, press 8. See the “Reviewing All Greetings” section on page 12.

Rerecording Your Current Greeting

 

Step 1

After your current greeting plays, press 1 to rerecord your current greeting.

 

Step 2

At the tone, speak your greeting. When done, press #. Your newly recorded greeting plays.

 

Step 3

To rerecord, press 1.

Turning Greetings On and Off

 

 

 

 

Step 1

Press 1 to access the Greetings menu. Your current greeting plays.

 

Step 2

Press 2 to turn off your current greeting and turn on the alternate greeting (make sure you have recorded

 

 

an alternate greeting).

 

Step 3

Press 3 to turn off your alternate greeting and turn on your meeting greeting.

 

Step 4

Press 4 to turn off the meeting greeting and turn on your vacation greeting.

 

Step 5

Press 5 to turn off vacation greeting and turn on your extended absence greeting.

 

Step 6

Press 6 to turn off the extended absence greeting.

 

 

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-23857-01

 

 

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Contents Contents Restrictions Related Topic Document Title or URL Related DocumentsLogging in Without Entering Your PIN Accessing Cisco Unity Express by PhoneOption Calling the Message Sender Using Live ReplyVoice-mail Options To manage fax messages Managing Fax MessagesOption Description Setting Up and Using a Printer for Faxes Delivering Nonsubscriber Messages Accessing Message OptionsRecording the Message Accessing Setup OptionsManaging Greetings Greetings Default Precedence Rules Turning Greetings On and Off Managing GreetingsRerecording Your Current Greeting Reviewing All Greetings Setting Up Message NotificationRerecording Your Standard Greeting Rerecording Your Alternate GreetingChoosing the Device to Notify Accessing the Notification MenuChanging the Notification Phone Number Configuring the Notification Schedule Setting Extra DigitsIf You Entered Press Changing the Schedule for All DaysChanging the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading NotificationAdding Cascading Notification Rules Playing Your Cascading Notification RulesDeleting Cascading Notification Rules Using Distribution ListsChanging Cascading Notification Rules Reviewing Your Private Distribution Lists Accessing the Distribution Lists MenuConfiguring Private Distribution Lists Modifying a Private Distribution List Adding a Private Distribution ListAdding a Member to a Private Distribution List Reviewing Public Distribution Lists Configuring Public Distribution ListsDeleting a Private Distribution List Adding a Member to a Public Distribution List Adding a Public Distribution ListModifying a Public Distribution List Recording the Name of a Public Distribution List Removing a Member from a Public Distribution ListDeleting a Public Distribution List Changing Your PasswordChanging Your Recorded Name Recording a Live Conversation What to Do When Receiving Notifications by PhoneIf You Receive Meaning Receiving Voice-mail Messages in Your E-mailDownloading Voice-mail Messages Broadcast Messages After Receiving Voice-Mail MessagesPrivate Voice-Mail Messages Page Personal Mailbox Menu Supported Cisco Unified IP Phones for VoiceView ExpressLogging In To VoiceView Express Press ServicesInformation About Soft Keys for Voice-Mail Messages Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Logging In Limitations for VoiceView ExpressListen DeleteFwdMsg HomeChoose 1, Print to Fax Number, then press Select Listening to Voice MessagesPrinting a Fax Replying to a Voice MessageChoose 2 Call extension. Press Select Accessing Live Reply in VoiceView ExpressForwarding a Fax or Voice Message Sending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message DeliveryListen to Recorded Message-Play message to be sent Managing Your InboxFiltering Messages in Your Inbox Personalizing Your SettingsChanging the Sort Order of Your Inbox Managing Your Greetings Managing Message SettingsEditing the Notification Schedule Changing Your PIN Recording Your Name Configuring Your Zero-out NumberLogging In to General Delivery Mailboxes Administering Broadcast Messages Choose Select Locations Sending Broadcast Messages to Select LocationsSpecifying Start or End Time Where to Go NextDisclaimer for Recording a Conversation OL-23857-01