Cisco Systems OL-23857-01 manual Listening to Voice Messages, Printing a Fax

Retrieving and Sending Messages in VoiceView Express

Listening to Voice Messages

To open your inbox and listen to voice-mail messages:

Step 1 Perform steps in the “Logging In To VoiceView Express” section on page 33 to display the Personal Mailbox menu.

Step 2 From the Personal Mailbox menu, choose Inbox and press Select.

Step 3 Choose a message and press Select.

Step 4 Press Listen.

Printing a Fax

To print a fax:

Step 1 Perform steps in the “Logging In To VoiceView Express” section on page 33 to display the Personal Mailbox menu.

Step 2 From the Personal Mailbox menu, choose Inbox and press Select.

Step 3 Choose the fax and press Select.

Step 4 Press Options.

Step 5 Choose 1, Print to Fax Number, then press Select.

Step 6 Enter the extension and press Submit.

Replying to a Voice Message

Note You can request Cisco Unity Express to make a live call to the message sender. See the “Accessing Live Reply in VoiceView Express” section on page 37.

To reply to a message immediately after listening to the message:

Step 1 To reply after listening to a voice-mail message, press Reply.

Step 2 Choose Reply Via Voice Mail.

Step 3 Say your message, then press Stop. The Send Message menu appears.

Step 4 To send immediately, press Send; otherwise, choose any of the following and press Select:

•Listen to Recorded Message—Play message to be sent.

•Record Again—Switch on the microphone and begin recording. Say your message, then press Stop.

•Edit Recipients—Return to Recipient List menu where you can add or remove recipients.

•Mark as Urgent—Mark or unmark message to be sent.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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