Alcatel-Lucent Alcatel 4400 manual Making an Enquiry Call, Transferring a Call

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The last caller’s identity will be displayed.

To directly dial the extension number:

CallBk

Making an Enquiry Call

While you are on a call you may call a second person to make an enquiry.

Enquir

Dial the second number, either internal or external, required. Your second call will immediately go through, and your first caller will automatically be placed on hold.

To cancel the second call and return to the first caller:

EnqOff

Transferring a Call

To transfer a call to another extension, simply dial the number required, whether it be internal or external. Remember to dial “0” first for an outside line.

When the extension answers, introduce the caller then:

Transf

If the called party is busy, not answering, or refuses the call:

EnqOff

You are reconnected to the original caller.

Note: Depending on system configuration you may be able to transfer calls to an external number or mobile phone.

Advanced Reflexes Alcatel User Guide

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Contents Alcatel Advanced Reflexes User Guide Alcatel 4400 Pabx System Contents Making a Back and Forth Broker Enquiry Call Secretary key Manager key Feature codes used during a call Function Default Code Feature codesMain feature codes Function Default Code Programmable Keys General descriptionCall Display Keys and the Navigator DisplayAdditional optional equipment Telephone layout Making an External Call Making a callRedial Making an Internal CallCalling a Speed Dial Number Dialling a Personal Memory NumberConsulting a Call Back Request Leaving a Call Back RequestTo Wait on an Extension WaitonConsulting a Waiting Call Transferring a Call Making an Enquiry CallReceiving a Call Making a Back and Forth Broker Enquiry CallMaking a Conference Call Call Pick Up Forwarding CallsCall Parking Follow Me Forwarding # 5 Cancelling Call ForwardingBasic functions Cancelling Follow Me ForwardingCall Forward on Ringing Withdrawing from a Hunting GroupCalling STD with a PIN Meet-Me ConferenceCall Forwarding to an External Number To cancel Advanced programming featuresSubstitution Sending Dtmf TonesSending Text Mail Advanced Reflexes Alcatel User Guide Reading Text Mail Customising your extension Programming the Keys Programming the MelodyFunction Keys Personal Memory KeysDND Page Programming the Associated Number Programming the PasswordProgramming the Contrast Consulting the Keys Programming the Intercom ListChecking the Identity of the Extension Multiline functions Using Multi-LinesManager Extension Secretary keyScreening Keys ScreenedExec Mail Alcatel User Guide Advanced Secretary Extension Screening SupervisionIsdn Key Exec Mail Key Manager keyAbsent key Screened CallsOverflow Secretary Extension Manager keyAbsent secretary key Alcatel User Guide Advanced Glossary Conference call Feature codesEnquiry call ForwardingMultiline operation Line KeyPaging Personal codeAlcatel User Guide Advanced Advanced Reflexes Alcatel User Guide