Alcatel-Lucent Alcatel 4400 manual Multiline functions, Using Multi-Lines

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Multiline functions

Multiline operation is an optional feature of the 4400 system. It means that you have more than one line on your extension. Several of the programmable keys may be used as line keys, to make and receive calls.

One option allows you to have more than one number which may be used to call your extension. Alternatively, your extension may have one number but several lines.

Whether your extension is programmed with one or a combination of the above options, you are able to deal with several calls at the same time.

Manager / Secretary Screening

One of the major features of multiline operation is manager / secretary screening. Manager / secretary screening is the specific configuration of at least two multiline extensions.

This feature allows a secretary to screen some or all of a manager’s calls.

Manager / secretary screening may only be defined by your system administrator. For further advice on how your extension has been set up contact this person.

Using Multi-Lines

To hold a call:

the appropriate line key. To reconnect to the caller:

the same line key. To answer another line:

the flashing line key.

The first call is automatically held. To return to the first call: the appropriate line key.

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-Alcatel User Guide Advanced

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Contents Alcatel Advanced Reflexes User Guide Alcatel 4400 Pabx System Contents Making a Back and Forth Broker Enquiry Call Secretary key Manager key Main feature codes Function Default Code Feature codesFeature codes used during a call Function Default Code General description Programmable KeysCall Display Display Keys and the NavigatorAdditional optional equipment Telephone layout Redial Making a callMaking an External Call Making an Internal CallDialling a Personal Memory Number Calling a Speed Dial NumberTo Wait on an Extension Leaving a Call Back RequestConsulting a Call Back Request WaitonConsulting a Waiting Call Making an Enquiry Call Transferring a CallMaking a Conference Call Making a Back and Forth Broker Enquiry CallReceiving a Call Call Parking Forwarding CallsCall Pick Up # 5 Cancelling Call Forwarding Follow Me ForwardingCall Forward on Ringing Cancelling Follow Me ForwardingBasic functions Withdrawing from a Hunting GroupMeet-Me Conference Calling STD with a PINSubstitution Advanced programming featuresCall Forwarding to an External Number To cancel Sending Dtmf TonesSending Text Mail Advanced Reflexes Alcatel User Guide Reading Text Mail Customising your extension Programming the Melody Programming the KeysPersonal Memory Keys Function KeysDND Page Programming the Contrast Programming the PasswordProgramming the Associated Number Checking the Identity of the Extension Programming the Intercom ListConsulting the Keys Using Multi-Lines Multiline functionsSecretary key Manager ExtensionScreened Screening KeysExec Mail Alcatel User Guide Advanced Isdn Key Screening SupervisionSecretary Extension Manager key Exec Mail KeyScreened Calls Absent keyManager key Overflow Secretary ExtensionAbsent secretary key Alcatel User Guide Advanced Glossary Enquiry call Feature codesConference call ForwardingPaging Line KeyMultiline operation Personal codeAlcatel User Guide Advanced Advanced Reflexes Alcatel User Guide