Call Parking
Call parking allows you to disconnect from an external call and be reconnected later, either at your own extension or at another extension.
During the call:
Park
The call will automatically be placed on hold.
To retrieve a parked call:
*
7
+ extension where call is parked
If the call is not retrieved within a set time (normally two minutes) it will revert to the switchboard.
Note: If you are parking the call on the extension you are using there is no need to dial an extension number.
Call Pick Up
To pick up a call that is ringing on another extension within your defined group:
*
4
To pick up a call that is ringing on another extension that is NOT in your defined group:
#
4
+ extension number that is ringing
Forwarding Calls
If you will be absent from your extension you may redirect callers to another extension.
Advanced Reflexes Alcatel User Guide | - 13 - |