BT
In Touch 2000
manual
Welcome
Specification
Emergency cancel timer
Warranty
To set up Ring Back
Setting time and date Manually
How to
Select ringer volume
Safety
If you hear No mains power
Service
Page 12
Welcome
12
Page 11
Page 13
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Page 11
Page 13
Contents
Service
For Use With Caller Display
Please note
Contents
BT In Touch
Welcome to the BT In Touch 2000 package
This user guide
Welcome How the BT In Touch Package works
Touch 2000c Carer Phone
Emergency contact numbers
Basic emergency sequence
First emergencyis number called
Using the Emergency button
Easier to hear the call when in ‘handsfree’
If the Carer’s number is engaged
Carer receives the call
Amplifying the User’s voice
What to do next
Arrangement of support for the User
When unpacking you should have
Unpacking
Safety instructions
Welcome
BT In Touch 2000 User Phone and In Touch Pendant
When the phone has been wall
Displays time and date, call information and User prompts
Setting up your BT In Touch 2000 User Phone
Plan where you will put your BT In Touch 2000 User Phone
Select ringer volume
Connect the telephone Line cord
Select ringer tone
Connect the power cable Uncoil the pendant receiver aerial
Positioning your BT In Touch User Phone
Setting time and date With Caller Display
Setting time and date Manually
If you hear No mains power
If you hear Telephone line disconnected
If you hear Please change batteries
Entering emergency contact Phone numbers
Giving emergency status to numbers
Phone number is now stored
Announced, e.g. Emergency status on
Or Emergency status off. The display
These Quickdial memories now have emergency status
Changing Quickdial memory Numbers
Calls
At a glance
Testing the range of the BT In Touch Pendant
Registering your BT In Touch Pendant
Registering your BT In Touch Pendants
Press and release the second Pendant button
BT In Touch Pendants
BT In Touch Pendant is used for Purposes
Changing the way you wear your BT In Touch Pendant
Using the BT In Touch Pendant to Answer calls
Using 2 BT In Touch Pendants
BT In Touch Pendant life
BT In Touch Pendant battery low
Registering a replacement BT In Touch Pendant
Registering your BT In Touch Pendants
Emergency announcements
Press and hold down the Announce
Status announcements
Announcement is... and then the new personal message
Press and release the Announce
Emergency call
BT In Touch 2000 User Phone in an emergency
Starting an emergency call
What the User will hear during an Emergency call
Cancelling an emergency call at BT In Touch 2000 User Phone
BT In Touch 2000 User Phone in normal use
Making and receiving calls
Handsfree button
Using handsfree
Using the Handsfree button
Using the Pendant button
Redial
Calls button and Calls List
Press and hold down the Cancel
Entry you wish to store, for example
Using the R Recall button
Secrecy
Directory
Display shows the number of entries up to
Using your Cancel button to stop An emergency call
No mains power
Low batteries
Optional settings of the BT In Touch User Phone
Emergency cancel timer
Telephone line disconnected
Voice prompts
Display contrast control
Follow the procedure below to restore the original settings
User Phone & Pendant
BT In Touch 2000c Carer Phone
Button
Press to dial a number shown in the display
Setting up your BT In Touch 2000c Carer Phone
Install or replace the batteries
Connect the telephone Line cord
Connect the power cable
Positioning your BT In Touch 2000c Carer Phone
Press the button to set AM
Display then shows
Enter the phone number
Press Store. The display then shows
Press Store, the display shows
Using the Divert button
Press the Divert button twice
BT In Touch 2000c Carer Phone in an emergency
Answering an emergency call
Making a further call whilst Engaged on an emergency call
Cancelling the flashing Emergency calls
Returning home to a missed Emergency call
BT In Touch 2000c Carer Phone in normal use
Receiving a call from the User
To answer a call in handsfree
After first press
To scroll through the Calls List, until
Using the Quickdial memories
Press and hold down the Secrecy
Display shows the number
To use your Cancel button
Optional settings for the BT Touch 2000c Carer Phone
Situation
At the BT In Touch 2000 User Phone
At the BT In Touch
5 is entered. do not do this YET
At the BT In Touch
At the BT In Touch 2000c
Testing the range of your BT In Touch Pendant
Helpful timer whilst testing your Pendant/Emergency button
Code
Incoming emergency call when you Are already on the line
Double beep to confirm
Where you and family or friends are the Carers
Carer option
Carer Carer + Careline Careline Holiday
Emergency sequence for ‘Carer option’
What is a careline service provider?
Carer + Careline option
Emergency sequence for ‘Carer + Careline’ option
Careline option
Careline Holiday option
BT In Touch 2000 User Phone makes call direct to Careline
Carer emergency memo card
BT In Touch 2000 package
Setting up support from a careline service provider
Setting the Carer + Careline option
Setting the Careline option
See ‘Giving emergency status to numbers’, on
Setting the Careline Holiday option
Press 8 then 0. The display shows
BT Select Services
Caller Display
Caller Display in an emergency
See page 54 ‘Using the Divert button’
To switch Call Diversion on
Call Diversion
Caller Display with Calls List
Call Waiting
To set up Ring Back
To cancel Ring Back
Ring Back
Three Way Calling
Call Return
Desk and wall-mounted phone positions
Raised
Wall-mounted
Desk and wall-mounting
Maintenance
Within guarantee
Outside warranty
General
BT Line Priority Fault Repair Service for the User only
BT Line Enhanced Maintenance Options for the Carer only
Ordering additional BT In Touch Pendants
Help and advice
What is the 3-digit code to stop Emergency sequence?
No dial tone
Replacing phone batteries
Battery/old BT In Touch Pendant Disposal
Where do I get a new line Extension socket?
Spare batteries
Damage liability
What happens when I return home To a missed emergency call?
Help and advice
After mains power loss
Number withheld
Technical specification
For the complete BT In Touch 2000 package
BT In Touch 2000c Carer Phone
Where to go for more information
Your local Citizens Advice Bureau
Information on carelines
UK Association of Carelines
Your local doctor
Index
105
106
107
Offices worldwide
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