BT In Touch 2000 manual Emergency sequence for ‘Carer + Careline’ option

Page 77

Emergency sequence for ‘Carer + Careline’ option

START OF EMERGENCY SEQUENCE

AT THE USER’S PREMISES

BT In Touch

Pendant

BT In Touch 2000

User Phone

BT In Touch Pendant button

or Emergency button on

the BT In Touch 2000 User Phone is pressed

The Emergency button begins to flash and beep and the User hears the message “Don’t worry, we are trying to contact help.”

Carer 1

First
emergency
is
number
called		Careline
Careline		Careline
Careline		service
operator speaks		provider
to the User via
the loudspeaker,
taking any
necessary
emergency
action
	If Carer 3
	does not stop the
	sequence, the careline
	service provider is called

If Carer 1 does not stop the sequence,

Carer 2 is called

Carer 2

If Carer 2 does not stop the sequence,

Carer 3 is called

Carer 3

4 Carer options

77

Image 77

Contents For Use With Caller Display ServicePlease note Contents BT In Touch This user guide Welcome to the BT In Touch 2000 packageEmergency contact numbers Welcome How the BT In Touch Package worksTouch 2000c Carer Phone First emergencyis number called Basic emergency sequenceEasier to hear the call when in ‘handsfree’ Using the Emergency buttonIf the Carer’s number is engaged Carer receives the callArrangement of support for the User Amplifying the User’s voiceWhat to do next Unpacking When unpacking you should haveSafety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Plan where you will put your BT In Touch 2000 User Phone Setting up your BT In Touch 2000 User PhoneSelect ringer tone Select ringer volumeConnect the telephone Line cord Positioning your BT In Touch User Phone Connect the power cable Uncoil the pendant receiver aerialSetting time and date Manually Setting time and date With Caller DisplayIf you hear Please change batteries If you hear No mains powerIf you hear Telephone line disconnected Entering emergency contact Phone numbers Phone number is now stored Giving emergency status to numbersThese Quickdial memories now have emergency status Announced, e.g. Emergency status onOr Emergency status off. The display Calls Changing Quickdial memory NumbersAt a glance Registering your BT In Touch Pendant Testing the range of the BT In Touch PendantRegistering your BT In Touch Pendants Press and release the second Pendant buttonChanging the way you wear your BT In Touch Pendant BT In Touch PendantsBT In Touch Pendant is used for Purposes BT In Touch Pendant life Using the BT In Touch Pendant to Answer callsUsing 2 BT In Touch Pendants Registering your BT In Touch Pendants BT In Touch Pendant battery lowRegistering a replacement BT In Touch Pendant Press and hold down the Announce Emergency announcementsAnnouncement is... and then the new personal message Status announcementsPress and release the Announce Emergency callWhat the User will hear during an Emergency call BT In Touch 2000 User Phone in an emergencyStarting an emergency call Cancelling an emergency call at BT In Touch 2000 User Phone Handsfree button BT In Touch 2000 User Phone in normal useMaking and receiving calls Using the Pendant button Using handsfreeUsing the Handsfree button Calls button and Calls List RedialEntry you wish to store, for example Press and hold down the CancelDirectory Using the R Recall buttonSecrecy Display shows the number of entries up to Low batteries Using your Cancel button to stop An emergency callNo mains power Emergency cancel timer Optional settings of the BT In Touch User PhoneTelephone line disconnected Voice promptsDisplay contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Install or replace the batteries Setting up your BT In Touch 2000c Carer PhoneConnect the telephone Line cord Positioning your BT In Touch 2000c Carer Phone Connect the power cablePress the button to set AM Press Store. The display then shows Display then showsEnter the phone number Press Store, the display shows Using the Divert button Press the Divert button twice Answering an emergency call BT In Touch 2000c Carer Phone in an emergencyMaking a further call whilst Engaged on an emergency call Returning home to a missed Emergency call Cancelling the flashing Emergency callsReceiving a call from the User BT In Touch 2000c Carer Phone in normal useTo answer a call in handsfree After first press To scroll through the Calls List, until Press and hold down the Secrecy Using the Quickdial memoriesDisplay shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone 5 is entered. do not do this YET At the BT In TouchAt the BT In Touch At the BT In Touch 2000c Code Testing the range of your BT In Touch PendantHelpful timer whilst testing your Pendant/Emergency button Double beep to confirm Incoming emergency call when you Are already on the lineCarer Carer + Careline Careline Holiday Where you and family or friends are the CarersCarer option Emergency sequence for ‘Carer option’ Carer + Careline option What is a careline service provider?Emergency sequence for ‘Carer + Careline’ option Careline Holiday option Careline optionBT In Touch 2000 User Phone makes call direct to Careline BT In Touch 2000 package Carer emergency memo cardSetting up support from a careline service provider See ‘Giving emergency status to numbers’, on Setting the Carer + Careline optionSetting the Careline option Setting the Careline Holiday option Press 8 then 0. The display shows Caller Display in an emergency BT Select ServicesCaller Display To switch Call Diversion on See page 54 ‘Using the Divert button’Call Diversion Caller Display with Calls ListCall Waiting Ring Back To set up Ring BackTo cancel Ring Back Call Return Three Way CallingRaised Desk and wall-mounted phone positionsWall-mounted Desk and wall-mounting Within guarantee MaintenanceOutside warranty GeneralOrdering additional BT In Touch Pendants BT Line Priority Fault Repair Service for the User onlyBT Line Enhanced Maintenance Options for the Carer only What is the 3-digit code to stop Emergency sequence? Help and adviceNo dial tone Replacing phone batteriesWhere do I get a new line Extension socket? Battery/old BT In Touch Pendant DisposalSpare batteries Damage liabilityWhat happens when I return home To a missed emergency call? Help and advice Number withheld After mains power lossFor the complete BT In Touch 2000 package Technical specificationBT In Touch 2000c Carer Phone Where to go for more information Information on carelines Your local Citizens Advice BureauUK Association of Carelines Your local doctorIndex 105 106 107 Offices worldwide