BT In Touch 2000 Spare batteries, Battery/old BT In Touch Pendant Disposal, Damage liability

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Spare batteries

AAAlkaline batteries are available from BT Shops.

Try resetting your phone. Follow the instructions in ‘Returning the BT In Touch 2000 User Phone to its factory settings’ on page 43.

The display may be faulty.

Help and advice

Battery/old BT In Touch Pendant

disposal

Do not immerse the batteries in water. Do not throw the batteries or the old BT In Touch Pendant into fire, or dispose of them with ordinary domestic refuse.

Your batteries contain cadmium. Check your local regulations for special disposal instructions.

Damage liability

BT accepts no responsibility for damage caused to your BT In Touch 2000 User Phone or your BT In Touch 2000c Carer Phone by using any other batteries than the type recommended.

No display appears

The batteries may be discharged or the power supply may be disconnected. Check the power is connected and switched on. If it is, you will need to replace the batteries.

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Where do I get a new line

extension socket?

Ring BT on Freefone 0800 800 150 to talk to a BT engineer.

If there are no alert messages

You may not have subscribed to a Caller Display network service. If you have subscribed, check that the service has been activated (call your service provider).

Can I use an answering machine with either BT In Touch Phone?

An answering machine can be used in the normal way with your BT In Touch 2000 User or 2000c Carer Phone.

However, if your BT In Touch 2000c Carer Phone receives an emergency call which is taken by your answering machine, the emergency message will be recorded and the

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Contents Service For Use With Caller DisplayPlease note Contents BT In Touch Welcome to the BT In Touch 2000 package This user guideWelcome How the BT In Touch Package works Touch 2000c Carer PhoneEmergency contact numbers Basic emergency sequence First emergencyis number calledUsing the Emergency button Easier to hear the call when in ‘handsfree’If the Carer’s number is engaged Carer receives the callAmplifying the User’s voice What to do nextArrangement of support for the User When unpacking you should have UnpackingSafety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Setting up your BT In Touch 2000 User Phone Plan where you will put your BT In Touch 2000 User PhoneSelect ringer volume Connect the telephone Line cordSelect ringer tone Connect the power cable Uncoil the pendant receiver aerial Positioning your BT In Touch User PhoneSetting time and date With Caller Display Setting time and date ManuallyIf you hear No mains power If you hear Telephone line disconnectedIf you hear Please change batteries Entering emergency contact Phone numbers Giving emergency status to numbers Phone number is now storedAnnounced, e.g. Emergency status on Or Emergency status off. The displayThese Quickdial memories now have emergency status Changing Quickdial memory Numbers CallsAt a glance Testing the range of the BT In Touch Pendant Registering your BT In Touch PendantRegistering your BT In Touch Pendants Press and release the second Pendant buttonBT In Touch Pendants BT In Touch Pendant is used for PurposesChanging the way you wear your BT In Touch Pendant Using the BT In Touch Pendant to Answer calls Using 2 BT In Touch PendantsBT In Touch Pendant life BT In Touch Pendant battery low Registering a replacement BT In Touch PendantRegistering your BT In Touch Pendants Emergency announcements Press and hold down the AnnounceStatus announcements Announcement is... and then the new personal messagePress and release the Announce Emergency callBT In Touch 2000 User Phone in an emergency Starting an emergency callWhat the User will hear during an Emergency call Cancelling an emergency call at BT In Touch 2000 User Phone BT In Touch 2000 User Phone in normal use Making and receiving callsHandsfree button Using handsfree Using the Handsfree buttonUsing the Pendant button Redial Calls button and Calls ListPress and hold down the Cancel Entry you wish to store, for exampleUsing the R Recall button SecrecyDirectory Display shows the number of entries up to Using your Cancel button to stop An emergency call No mains powerLow batteries Optional settings of the BT In Touch User Phone Emergency cancel timerTelephone line disconnected Voice promptsDisplay contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Setting up your BT In Touch 2000c Carer Phone Install or replace the batteriesConnect the telephone Line cord Connect the power cable Positioning your BT In Touch 2000c Carer PhonePress the button to set AM Display then shows Enter the phone numberPress Store. The display then shows Press Store, the display shows Using the Divert button Press the Divert button twice BT In Touch 2000c Carer Phone in an emergency Answering an emergency callMaking a further call whilst Engaged on an emergency call Cancelling the flashing Emergency calls Returning home to a missed Emergency callBT In Touch 2000c Carer Phone in normal use Receiving a call from the UserTo answer a call in handsfree After first press To scroll through the Calls List, until Using the Quickdial memories Press and hold down the SecrecyDisplay shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone At the BT In Touch 5 is entered. do not do this YETAt the BT In Touch At the BT In Touch 2000c Testing the range of your BT In Touch Pendant Helpful timer whilst testing your Pendant/Emergency buttonCode Incoming emergency call when you Are already on the line Double beep to confirmWhere you and family or friends are the Carers Carer optionCarer Carer + Careline Careline Holiday Emergency sequence for ‘Carer option’ What is a careline service provider? Carer + Careline optionEmergency sequence for ‘Carer + Careline’ option Careline option Careline Holiday optionBT In Touch 2000 User Phone makes call direct to Careline Carer emergency memo card BT In Touch 2000 packageSetting up support from a careline service provider Setting the Carer + Careline option Setting the Careline optionSee ‘Giving emergency status to numbers’, on Setting the Careline Holiday option Press 8 then 0. The display shows BT Select Services Caller DisplayCaller Display in an emergency See page 54 ‘Using the Divert button’ To switch Call Diversion onCall Diversion Caller Display with Calls ListCall Waiting To set up Ring Back To cancel Ring BackRing Back Three Way Calling Call ReturnDesk and wall-mounted phone positions RaisedWall-mounted Desk and wall-mounting Maintenance Within guaranteeOutside warranty GeneralBT Line Priority Fault Repair Service for the User only BT Line Enhanced Maintenance Options for the Carer onlyOrdering additional BT In Touch Pendants Help and advice What is the 3-digit code to stop Emergency sequence?No dial tone Replacing phone batteriesBattery/old BT In Touch Pendant Disposal Where do I get a new line Extension socket?Spare batteries Damage liabilityWhat happens when I return home To a missed emergency call? Help and advice After mains power loss Number withheldTechnical specification For the complete BT In Touch 2000 packageBT In Touch 2000c Carer Phone Where to go for more information Your local Citizens Advice Bureau Information on carelinesUK Association of Carelines Your local doctorIndex 105 106 107 Offices worldwide