BT manual BT In Touch 2000 User Phone in an emergency, Starting an emergency call

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Phone & Pendant

The BT In Touch 2000 User Phone in an emergency

User

Starting an emergency call

There are two ways to start the emergency sequence on the BT In Touch 2000 User Phone

-from your BT In Touch Pendant and from your BT In Touch 2000 User Phone itself.

From your BT In Touch Pendant

Press the Pendant button on the BT In Touch Pendant, the light will flash to confirm that the button has been pressed. The BT In Touch 2000 User Phone will beep and the orange Emergency button will flash, the phone will automatically switch to ‘handsfree’ and start the emergency sequence by dialling the first of the emergency contact numbers that you have programmed.

From your BT In Touch 2000 User Phone

Press the orange Emergency button on the BT In Touch 2000 User Phone. The phone will beep and the orange emergency light will flash, the phone will automatically switch to ‘handsfree’ and start the sequence by dialling the first of the emergency contact numbers you have programmed.

What the User will hear during an

emergency call

The BT In Touch 2000 User Phone will beep to confirm that the Emergency button on either the BT In Touch 2000 User Phone or the

BT In Touch Pendant has been pressed. It will then switch to ‘handsfree’. In ‘handsfree’, the BT In Touch 2000 User Phone will play the emergency sequence to the User reassuring them that help is being sought.

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Contents Service For Use With Caller DisplayPlease note Contents BT In Touch Welcome to the BT In Touch 2000 package This user guideEmergency contact numbers Welcome How the BT In Touch Package worksTouch 2000c Carer Phone Basic emergency sequence First emergencyis number calledUsing the Emergency button Easier to hear the call when in ‘handsfree’If the Carer’s number is engaged Carer receives the callArrangement of support for the User Amplifying the User’s voiceWhat to do next When unpacking you should have UnpackingSafety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Setting up your BT In Touch 2000 User Phone Plan where you will put your BT In Touch 2000 User PhoneSelect ringer tone Select ringer volumeConnect the telephone Line cord Connect the power cable Uncoil the pendant receiver aerial Positioning your BT In Touch User PhoneSetting time and date With Caller Display Setting time and date ManuallyIf you hear Please change batteries If you hear No mains powerIf you hear Telephone line disconnected Entering emergency contact Phone numbers Giving emergency status to numbers Phone number is now storedThese Quickdial memories now have emergency status Announced, e.g. Emergency status onOr Emergency status off. The display Changing Quickdial memory Numbers CallsAt a glance Testing the range of the BT In Touch Pendant Registering your BT In Touch PendantRegistering your BT In Touch Pendants Press and release the second Pendant buttonChanging the way you wear your BT In Touch Pendant BT In Touch PendantsBT In Touch Pendant is used for Purposes BT In Touch Pendant life Using the BT In Touch Pendant to Answer callsUsing 2 BT In Touch Pendants Registering your BT In Touch Pendants BT In Touch Pendant battery lowRegistering a replacement BT In Touch Pendant Emergency announcements Press and hold down the AnnounceStatus announcements Announcement is... and then the new personal messagePress and release the Announce Emergency callWhat the User will hear during an Emergency call BT In Touch 2000 User Phone in an emergencyStarting an emergency call Cancelling an emergency call at BT In Touch 2000 User Phone Handsfree button BT In Touch 2000 User Phone in normal useMaking and receiving calls Using the Pendant button Using handsfreeUsing the Handsfree button Redial Calls button and Calls ListPress and hold down the Cancel Entry you wish to store, for exampleDirectory Using the R Recall buttonSecrecy Display shows the number of entries up to Low batteries Using your Cancel button to stop An emergency callNo mains power Optional settings of the BT In Touch User Phone Emergency cancel timerTelephone line disconnected Voice promptsDisplay contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Setting up your BT In Touch 2000c Carer Phone Install or replace the batteriesConnect the telephone Line cord Connect the power cable Positioning your BT In Touch 2000c Carer PhonePress the button to set AM Press Store. The display then shows Display then showsEnter the phone number Press Store, the display shows Using the Divert button Press the Divert button twice BT In Touch 2000c Carer Phone in an emergency Answering an emergency callMaking a further call whilst Engaged on an emergency call Cancelling the flashing Emergency calls Returning home to a missed Emergency callBT In Touch 2000c Carer Phone in normal use Receiving a call from the UserTo answer a call in handsfree After first press To scroll through the Calls List, until Using the Quickdial memories Press and hold down the SecrecyDisplay shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone At the BT In Touch 5 is entered. do not do this YETAt the BT In Touch At the BT In Touch 2000c Code Testing the range of your BT In Touch PendantHelpful timer whilst testing your Pendant/Emergency button Incoming emergency call when you Are already on the line Double beep to confirmCarer Carer + Careline Careline Holiday Where you and family or friends are the CarersCarer option Emergency sequence for ‘Carer option’ What is a careline service provider? Carer + Careline optionEmergency sequence for ‘Carer + Careline’ option Careline option Careline Holiday optionBT In Touch 2000 User Phone makes call direct to Careline Carer emergency memo card BT In Touch 2000 packageSetting up support from a careline service provider See ‘Giving emergency status to numbers’, on Setting the Carer + Careline optionSetting the Careline option Setting the Careline Holiday option Press 8 then 0. The display shows Caller Display in an emergency BT Select ServicesCaller Display See page 54 ‘Using the Divert button’ To switch Call Diversion onCall Diversion Caller Display with Calls ListCall Waiting Ring Back To set up Ring BackTo cancel Ring Back Three Way Calling Call ReturnDesk and wall-mounted phone positions RaisedWall-mounted Desk and wall-mounting Maintenance Within guaranteeOutside warranty GeneralOrdering additional BT In Touch Pendants BT Line Priority Fault Repair Service for the User onlyBT Line Enhanced Maintenance Options for the Carer only Help and advice What is the 3-digit code to stop Emergency sequence?No dial tone Replacing phone batteriesBattery/old BT In Touch Pendant Disposal Where do I get a new line Extension socket?Spare batteries Damage liabilityWhat happens when I return home To a missed emergency call? Help and advice After mains power loss Number withheldTechnical specification For the complete BT In Touch 2000 packageBT In Touch 2000c Carer Phone Where to go for more information Your local Citizens Advice Bureau Information on carelinesUK Association of Carelines Your local doctorIndex 105 106 107 Offices worldwide