BT In Touch 2000 manual Contents

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Contents

Welcome to the BT In Touch 2000 package How the BT In Touch 2000 package works

Basic emergency sequence

Unpacking

Safety instructions

BT In Touch 2000 User Phone and Pendant

At a glance - In Touch 2000 User Phone

Setting up your BT In Touch 2000 User Phone

Setting up the emergency facility on your BT In Touch 2000 User Phone

Giving emergency status to numbers

At a glance - In Touch Pendant

Registering your BT In Touch Pendant

Emergency Announcements

The BT In Touch 2000 User Phone in an emergency

The BT In Touch 2000 User Phone in normal use

BT In Touch 2000c Carer Phone

At a glance

Setting up your BT In Touch 2000c Carer Phone

Storing User numbers in your BT In Touch 2000c Carer Phone

		The BT In Touch 2000c Carer Phone in an
	6	emergency	56
	6
	7	The BT In Touch 2000c Carer Phone in
	10	normal use	59
	10
	11	Testing your BT In Touch 2000 package in
		Testing your BT In Touch 2000 package in
	13	an emergency situation	67
	13
	14	BT In Touch 2000 package - 4 Carer options	74
	16	1. Carer Option	74
		1. Carer Option	74
	21	2. Carer + Careline Option	76
	21	3. Careline Option	78
	22	4. Careline Holiday Option	78
	25	Carer emergency memo card	80
	25
	26	Setting up support from a careline
	26	service provider	81
	30	service provider	81
	30
	32	BT Select Services	85
	32	Desk and wall-mounted phone positions	90
		Desk and wall-mounted phone positions	90
	34	Maintenance	93
	34
		Help and advice	95
	45	Technical specification	100
	46	Where to go for more information	102
	48	Index	104
		Index	104
	52

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Contents For Use With Caller Display ServicePlease note Contents BT In Touch This user guide Welcome to the BT In Touch 2000 packageWelcome How the BT In Touch Package works Touch 2000c Carer PhoneEmergency contact numbers First emergencyis number called Basic emergency sequenceCarer receives the call Using the Emergency buttonEasier to hear the call when in ‘handsfree’ If the Carer’s number is engagedAmplifying the User’s voice What to do nextArrangement of support for the User Unpacking When unpacking you should haveSafety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Plan where you will put your BT In Touch 2000 User Phone Setting up your BT In Touch 2000 User PhoneSelect ringer volume Connect the telephone Line cordSelect ringer tone Positioning your BT In Touch User Phone Connect the power cable Uncoil the pendant receiver aerialSetting time and date Manually Setting time and date With Caller DisplayIf you hear No mains power If you hear Telephone line disconnectedIf you hear Please change batteries Entering emergency contact Phone numbers Phone number is now stored Giving emergency status to numbersAnnounced, e.g. Emergency status on Or Emergency status off. The displayThese Quickdial memories now have emergency status Calls Changing Quickdial memory NumbersAt a glance Press and release the second Pendant button Testing the range of the BT In Touch PendantRegistering your BT In Touch Pendant Registering your BT In Touch PendantsBT In Touch Pendants BT In Touch Pendant is used for PurposesChanging the way you wear your BT In Touch Pendant Using the BT In Touch Pendant to Answer calls Using 2 BT In Touch PendantsBT In Touch Pendant life BT In Touch Pendant battery low Registering a replacement BT In Touch PendantRegistering your BT In Touch Pendants Press and hold down the Announce Emergency announcementsEmergency call Status announcementsAnnouncement is... and then the new personal message Press and release the AnnounceBT In Touch 2000 User Phone in an emergency Starting an emergency callWhat the User will hear during an Emergency call Cancelling an emergency call at BT In Touch 2000 User Phone BT In Touch 2000 User Phone in normal use Making and receiving callsHandsfree button Using handsfree Using the Handsfree buttonUsing the Pendant button Calls button and Calls List RedialEntry you wish to store, for example Press and hold down the CancelUsing the R Recall button SecrecyDirectory Display shows the number of entries up to Using your Cancel button to stop An emergency call No mains powerLow batteries Voice prompts Optional settings of the BT In Touch User PhoneEmergency cancel timer Telephone line disconnectedDisplay contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Install or replace the batteries Setting up your BT In Touch 2000c Carer PhoneConnect the telephone Line cord Positioning your BT In Touch 2000c Carer Phone Connect the power cablePress the button to set AM Display then shows Enter the phone numberPress Store. The display then shows Press Store, the display shows Using the Divert button Press the Divert button twice Answering an emergency call BT In Touch 2000c Carer Phone in an emergencyMaking a further call whilst Engaged on an emergency call Returning home to a missed Emergency call Cancelling the flashing Emergency callsReceiving a call from the User BT In Touch 2000c Carer Phone in normal useTo answer a call in handsfree After first press To scroll through the Calls List, until Press and hold down the Secrecy Using the Quickdial memoriesDisplay shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone 5 is entered. do not do this YET At the BT In TouchAt the BT In Touch At the BT In Touch 2000c Testing the range of your BT In Touch Pendant Helpful timer whilst testing your Pendant/Emergency buttonCode Double beep to confirm Incoming emergency call when you Are already on the lineWhere you and family or friends are the Carers Carer optionCarer Carer + Careline Careline Holiday Emergency sequence for ‘Carer option’ Carer + Careline option What is a careline service provider?Emergency sequence for ‘Carer + Careline’ option Careline Holiday option Careline optionBT In Touch 2000 User Phone makes call direct to Careline BT In Touch 2000 package Carer emergency memo cardSetting up support from a careline service provider Setting the Carer + Careline option Setting the Careline optionSee ‘Giving emergency status to numbers’, on Setting the Careline Holiday option Press 8 then 0. The display shows BT Select Services Caller DisplayCaller Display in an emergency Caller Display with Calls List See page 54 ‘Using the Divert button’To switch Call Diversion on Call DiversionCall Waiting To set up Ring Back To cancel Ring BackRing Back Call Return Three Way CallingRaised Desk and wall-mounted phone positionsWall-mounted Desk and wall-mounting General MaintenanceWithin guarantee Outside warrantyBT Line Priority Fault Repair Service for the User only BT Line Enhanced Maintenance Options for the Carer onlyOrdering additional BT In Touch Pendants Replacing phone batteries Help and adviceWhat is the 3-digit code to stop Emergency sequence? No dial toneDamage liability Battery/old BT In Touch Pendant DisposalWhere do I get a new line Extension socket? Spare batteriesWhat happens when I return home To a missed emergency call? Help and advice Number withheld After mains power lossFor the complete BT In Touch 2000 package Technical specificationBT In Touch 2000c Carer Phone Where to go for more information Your local doctor Your local Citizens Advice BureauInformation on carelines UK Association of CarelinesIndex 105 106 107 Offices worldwide