Polycom 8030, 8020, 1725-36038-001 manual Handset Modes, Standby mode on-hook, Active mode off-hook

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SpectraLink Wireless Telephone Overview

During the last three steps of this process, the handset contacts the SIP TFTP server and downloads general information about the proxy server(s), downloads specific information pertaining to the handset, registers with the proxy server(s), and verifies handset credentials. Once this process is complete, the handset is ready to use.

If the username and password have not been defined in the Admin menu, you will be prompted to enter both of these items before the extension number can display. The user name must correspond to the configuration file that contains user-specific information. If the file is not found, an error message will appear and the handset will restart. See Chapter 5 Programming the SIP Handset Features, section SIP TFTP Server Configuration Files.

Handset Modes

Standby mode (on-hook)

In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth.

When an incoming call arrives, the handset rings; the handset enters the active mode and remains so until the call is ended. The call is answered by pressing the START key or the Answ softkey. The handset will ring according to user preference as specified in the standby menus. The ringing can be silenced by pressing the END key. If you do not wish to accept the call, press the Rej softkey. The SIP server (if present) will redirect the call as configured by the system administrator, often to voicemail. (Treated like the handset is busy.)

Active mode (off-hook)

The handset is in the active mode when an incoming call is answered or when it is in communication with the SIP server without being in an active call.

When an incoming call occurs during an active call, the handset will play the second call ringing sound until the call is answered, the caller hangs up, or the call transfers to voicemail. If the END key is pressed, the first call is terminated and the handset reverts to a full ring.

PN: 1725-36038-001_B.doc

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Contents Administration Guide Contact Information Trademark InformationPatent Information Copyright NoticePolycom Model Numbers About this GuideRelated Documents Icons and Conventions Customer Support HotlineContents SIP Integration Factors Using the SIP HandsetTesting a Handset Diagnostic Tools Software MaintenanceIndex 101Page SpectraLink Voice Priority SVP Quality of Service SpectraLink 8020/8030 Wireless Telephone OverviewQuick Start Guide SpectraLink 8020/8030 Wireless Telephone SecuritySpectraLink Wireless Telephone Overview SpectraLink SVP Server System DiagramSpectraLink 8000 SVP Server SpectraLink 8020/8030 Wireless TelephoneAccess points System ComponentsSIP server Ethernet switchSIP phone SIP Tftp server Tftp serverSpectraLink 8020/8030 Wireless Telephone Specifications Table of Specifications Icon Icons shown in bold turns off when Startup SequenceRegistering Active mode off-hook Standby mode on-hookHandset Modes Configuration menu mode Push-to-talk PTT modeMessaging mode Opening the Admin menu Admin MenuToggle options NavigationData entry and editing Admin menu 5th level Admin Menu1st level 2nd level 3rd level 4th levelSS ID Network Config Reg. Domain Time Zone Phone ConfigTelephony Protocol Push-to-talk PTTDaylight Savings Password Enable/Disable/ChangeSIP Registration Location Service OAI Enable/DisableIP Addresses Network ConfigSpectraLink Wireless Telephone Configuration Security SsidRotation Secret Enter the password that corresponds to this Username Regulatory Domain/802.11 Config/Transmit PowerSubband Error Handling Mode DiagnosticsDiagnostics Mode Syslog ModeSub-sub-option Default Restore DefaultsAdmin Menu Default Table Menu option Setting Sub-optionSub-sub-option DefaultUser-Defined Preferences Config MenuPTT Microphone In-ear speaker Ring volumeSetting/profile Silent Vibrate Soft Loud Custom Default settingsPage Requirements Software License and Protocol ManagementComponent Version Configuration Process Software License and Protocol Management Page CODECs SIP Integration FactorsOption Meaning PN 1725-36038-001B.doc SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsMailnotify Favorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE1PROXY LINE1CALLID LINE2 System icons Using the SIP HandsetIndicator Function Handset DisplayCall status icons Softkey Name Displayed during… Press to… NavOK functionsSoftkeys State NavOK key functionSoftkey Name Displayed during… Press to… Key Number English Number + English Punctuation Symbol menuMenus Line menuFCN menu Favorites menuIf you want to… Then… Handset OperationIf you want to… Then… Using the SIP Handset If you want to… Then… Using the SIP Handset Page Testing a Handset Page Run Site Survey Diagnostic Tools7 b c Solving coverage issues Screen Diagnostics EnabledM m m Screen Message type Errors Syslog ModeEvents Full MAC Messages are formatted like the following example Page Conducting a Site Survey Certifying the HandsetsPN 1725-36038-001B.doc Message Description Software MaintenanceUpgrading Handsets Normal Download MessagesSituation during the download process Download Failure or Recovery MessagesCapacity TroubleshootingAccess Point Problems Range/out-of-rangeTransmission obstructions Configuration ProblemsMessage Description Action Handset Status MessagesDhcp Troubleshooting Do not Power Dhcp Try Site Survey mode to determine a Message Description Action Maintenance Message Description Action Page Appendix a Regulatory Domains Domain Mode Band ChannelsMax. Power Limit Countries Required? Peak power100 OAI Index
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