Polycom 8020, 8030, 1725-36038-001 manual Maintenance

Page 96

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Message

Description

Action

Service Rej.

The SpectraLink 8000 SVP Server has

The handset will restart and attempt to

 

rejected a request from the handset.

re-register with the SpectraLink 8000

 

 

SVP Server, which should fix the

 

 

problem. Report to your administrator if

 

 

it keeps happening.

Storing Config

Handset is storing changes to handset

None. Informational only. The handset

 

configuration.

may display this briefly following a

 

 

configuration change or software

 

 

download.

SVP Service Rej.

The SpectraLink 8000 SVP Server has

The handset will restart and attempt to

 

rejected a request from the handset.

re-register with the SVP Server, which

 

 

should fix the problem. Report to your

 

 

administrator if it keeps happening.

System Busy

y…y = SVP Server IP Address.

All call paths are in use, try the call

yyy.yyy.yyy.yyy

SVP Server has reached call capacity.

again in a few minutes.

System Locked

SpectraLink 8000 SVP Server is

Try call again later, system has been

(with Busy Tone)

locked.

locked for maintenance.

TFTP

A failure has occurred during a TFTP

Error code 01, 02, 07, or 16 - check the

ERROR(x):yy

software download. (x) = The file

TFTP server configuration.

 

number which was being downloaded;

Error code 81, the handset will attempt

 

yy is an error code describing the

 

to download the file again.

 

particular failure. Possible error codes

 

For other messages, power off the

 

are:

 

handset, then turn it on again to retry

 

01 = TFTP server did not find the

 

the download. If the error repeats, note

 

requested file.

 

it and contact Polycom Customer

 

02 = Access violation (reported from

 

Support.

 

TFTP server).

 

 

07 = TFTP server reported "No such

 

 

user" error.

 

 

16 = No TFTP server address.

 

 

81 = File put into memory did not CRC.

 

 

FF = Timeout error. TFTP server did

 

 

not respond within a specified period of

 

 

time.

 

Too Many Errors

The handset continues to reset and

Fatal error. Return handset to Polycom.

 

cannot be recovered.

 

Unknown

A phrase is missing from the phintl file.

Download new software from the

xx:yy:zz

 

Polycom website per Software

 

 

Maintenance.

Unsupported

The proxy server has requested using

Check proxy server configuration for

Codec

a codec not supported by the handset.

supported codecs and reconfigure if

 

 

necessary.

Updating …

The handset is internally updating its

None. The handset may do this briefly

 

software images.

after a download. This is informational

 

 

only.

96

PN: 1725-36038-001_B.doc

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Contents Administration Guide Trademark Information Patent InformationCopyright Notice Contact InformationAbout this Guide Polycom Model NumbersRelated Documents Customer Support Hotline Icons and ConventionsContents Using the SIP Handset Testing a Handset Diagnostic ToolsSoftware Maintenance SIP Integration Factors101 IndexPage SpectraLink 8020/8030 Wireless Telephone Overview SpectraLink Voice Priority SVP Quality of ServiceSpectraLink 8020/8030 Wireless Telephone Security Quick Start GuideSpectraLink Wireless Telephone Overview System Diagram SpectraLink SVP ServerSpectraLink 8020/8030 Wireless Telephone Access pointsSystem Components SpectraLink 8000 SVP ServerEthernet switch SIP serverSIP phone Tftp server SIP Tftp serverSpectraLink 8020/8030 Wireless Telephone Specifications Table of Specifications Startup Sequence Icon Icons shown in bold turns off whenRegistering Standby mode on-hook Active mode off-hookHandset Modes Push-to-talk PTT mode Configuration menu modeMessaging mode Admin Menu Opening the Admin menuNavigation Toggle optionsData entry and editing Admin menu Admin Menu 1st level 2nd level 3rd level4th level 5th levelSS ID Network Config Reg. Domain Phone Config Telephony ProtocolPush-to-talk PTT Time ZonePassword Enable/Disable/Change Daylight SavingsSIP Registration OAI Enable/Disable Location ServiceNetwork Config IP AddressesSpectraLink Wireless Telephone Configuration Ssid SecurityRotation Secret Regulatory Domain/802.11 Config/Transmit Power Enter the password that corresponds to this UsernameSubband Diagnostics Diagnostics ModeSyslog Mode Error Handling ModeRestore Defaults Admin Menu Default TableMenu option Setting Sub-option Sub-sub-option DefaultDefault Sub-sub-optionConfig Menu User-Defined PreferencesMicrophone In-ear speaker Ring volume PTTDefault settings Setting/profile Silent Vibrate Soft Loud CustomPage Software License and Protocol Management RequirementsComponent Version Configuration Process Software License and Protocol Management Page SIP Integration Factors CODECsOption Meaning PN 1725-36038-001B.doc Programming the SIP Handset Features SIP Tftp Server Configuration FilesGuidelines Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgProxy server commands Parameter Value DescriptionMailnotify Favorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE1PROXY LINE1CALLID LINE2 Using the SIP Handset Indicator FunctionHandset Display System iconsCall status icons NavOK functions SoftkeysState NavOK key function Softkey Name Displayed during… Press to…Softkey Name Displayed during… Press to… Symbol menu MenusLine menu Key Number English Number + English PunctuationFavorites menu FCN menuHandset Operation If you want to… Then…If you want to… Then… Using the SIP Handset If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics Enabled ScreenM m m Screen Syslog Mode Message type ErrorsEvents Full MAC Messages are formatted like the following example Page Certifying the Handsets Conducting a Site SurveyPN 1725-36038-001B.doc Software Maintenance Upgrading HandsetsNormal Download Messages Message DescriptionDownload Failure or Recovery Messages Situation during the download processTroubleshooting Access Point ProblemsRange/out-of-range CapacityConfiguration Problems Transmission obstructionsHandset Status Messages Message Description ActionDhcp Troubleshooting Do not Power Dhcp Try Site Survey mode to determine a Message Description Action Maintenance Message Description Action Page Domain Mode Band Channels Max. Power Limit CountriesRequired? Peak power Appendix a Regulatory Domains100 Index OAI
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