Polycom 8030, 8020, 1725-36038-001 manual Configuration Problems, Transmission obstructions

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Transmission obstructions

Prior to system installation, the best location for APs for optimum transmission coverage should have been determined. However, small pockets of obstruction may still be present, or obstructions may be introduced into the facility after system installation. This loss of service can be restored by moving out of the obstructed area or by adding/rearranging APs.

Configuration Problems

Certain problems are associated with improper configuration of either the SIP system or the handset.

Configuration problems are generally corrected by changing the configuration on the SIP system or on the handset. There may also be incorrect programming of the AP. See the Configuration Guide for the AP in use at the site.

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Contents Administration Guide Trademark Information Patent InformationCopyright Notice Contact InformationPolycom Model Numbers About this GuideRelated Documents Customer Support Hotline Icons and ConventionsContents Using the SIP Handset Testing a Handset Diagnostic ToolsSoftware Maintenance SIP Integration Factors101 IndexPage SpectraLink 8020/8030 Wireless Telephone Overview SpectraLink Voice Priority SVP Quality of ServiceSpectraLink 8020/8030 Wireless Telephone Security Quick Start GuideSpectraLink Wireless Telephone Overview System Diagram SpectraLink SVP ServerSpectraLink 8020/8030 Wireless Telephone Access pointsSystem Components SpectraLink 8000 SVP ServerSIP server Ethernet switchSIP phone Tftp server SIP Tftp serverSpectraLink 8020/8030 Wireless Telephone Specifications Table of Specifications Icon Icons shown in bold turns off when Startup SequenceRegistering Active mode off-hook Standby mode on-hookHandset Modes Configuration menu mode Push-to-talk PTT modeMessaging mode Admin Menu Opening the Admin menuToggle options NavigationData entry and editing Admin menu Admin Menu 1st level 2nd level 3rd level4th level 5th levelSS ID Network Config Reg. Domain Phone Config Telephony ProtocolPush-to-talk PTT Time ZoneDaylight Savings Password Enable/Disable/ChangeSIP Registration OAI Enable/Disable Location ServiceNetwork Config IP AddressesSpectraLink Wireless Telephone Configuration Ssid SecurityRotation Secret Regulatory Domain/802.11 Config/Transmit Power Enter the password that corresponds to this UsernameSubband Diagnostics Diagnostics ModeSyslog Mode Error Handling ModeRestore Defaults Admin Menu Default TableMenu option Setting Sub-option Sub-sub-option DefaultDefault Sub-sub-optionConfig Menu User-Defined PreferencesMicrophone In-ear speaker Ring volume PTTDefault settings Setting/profile Silent Vibrate Soft Loud CustomPage Requirements Software License and Protocol ManagementComponent Version Configuration Process Software License and Protocol Management Page CODECs SIP Integration FactorsOption Meaning PN 1725-36038-001B.doc SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgProxy server commands Parameter Value DescriptionMailnotify Favorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE1PROXY LINE1CALLID LINE2 Using the SIP Handset Indicator FunctionHandset Display System iconsCall status icons NavOK functions SoftkeysState NavOK key function Softkey Name Displayed during… Press to…Softkey Name Displayed during… Press to… Symbol menu MenusLine menu Key Number English Number + English PunctuationFavorites menu FCN menuHandset Operation If you want to… Then…If you want to… Then… Using the SIP Handset If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics Enabled ScreenM m m Screen Message type Errors Syslog ModeEvents Full MAC Messages are formatted like the following example Page Certifying the Handsets Conducting a Site SurveyPN 1725-36038-001B.doc Software Maintenance Upgrading HandsetsNormal Download Messages Message DescriptionDownload Failure or Recovery Messages Situation during the download processTroubleshooting Access Point ProblemsRange/out-of-range CapacityConfiguration Problems Transmission obstructionsHandset Status Messages Message Description ActionDhcp Troubleshooting Do not Power Dhcp Try Site Survey mode to determine a Message Description Action Maintenance Message Description Action Page Domain Mode Band Channels Max. Power Limit CountriesRequired? Peak power Appendix a Regulatory Domains100 Index OAI
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