Polycom 1725-36038-001, 8020, 8030 manual Message Description Action

		Troubleshooting
Message	Description	Action
No SVP Server	Handset unable to perform DNS	The network administrator must verify
No DNS IP	lookup for SVP Server, no IP address	proper DHCP server operation.
	for DNS server.
No SW Found	A required software component has	Check that the handset license type has
	not been identified.	a corresponding entry in the
		slnk_cfg.cfg file.
		Check that the pd11sid.bin and
		pi110000.bin entries exist in under this
		license type in the slnk.cfg.cfg file.
Not Installed!	A required software component is	Check that all required software files
	missing.	are on the TFTP server, if over-the-air
		downloading is being used. If the error
		repeats, contact Polycom Technical
		Support.
Press END	The far end of a call has hung up.	Hang up the near end.
Press END to quit	The handset is waiting to acquire	Press END or wait until bandwidth is
	bandwidth required for voice	available.
	communication.
Registering	The handset has completed	If registrations are failing, the phone can
	initialization of the SIP application and	stay in this state for a considerable
	is attempting to register lines to the	length of time. After the phone leaves
	SIP proxy servers.	this state, press the LINE key to view
		what lines have failed to register.
		Ensure usernames and passwords
		have been entered in administrative
		menus for registrations that have failed
		and that proxy information is correct in
		the SIP configuration files.
RTP Open Failed	The handset attempted to open an	Verify that SpectraLink 8000 SVP
	RTP port for audio but was	Server capacity has not been
	unsuccessful.	exceeded.
Select License	The correct protocol has not been	Using the Admin menu, select one
	selected from the license set.	license from the set to allow the phone
		to download the appropriate software.
Server Busy	Handset is attempting to download	None, the handset will automatically
	from a TFTP server that is busy	retry the download every few seconds.
	downloading other devices and
	refusing additional downloads.
SIP Login	Prompt for login information –	At power-on initialization, no username
	username and password.	was detected in the admin menu items
		for SIP registrations. Enter a valid
		username and password for an existing
		SIP configuration file.
Skt Open Fail	Socket open fail. Occurs when the	Verify that SpectraLink 8000 SVP
	handset attempts to open a connection	Server capacity has not been
	to the proxy server but fails.	exceeded.

PN: 1725-36038-001_B.doc 95