Polycom 8030, 8020, 1725-36038-001 manual Try Site Survey mode to determine a

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Message	Description	Action
	Incorrect Security settings.	Verify that all the Security settings in the
		handset match those in the APs.
No Net Found	x…x = AP MAC address.	Check AP and handset network settings
xxxxxxxxxxxx yy	yy = AP signal strength.	such as ESSID, Security, Reg domain
	Handset cannot find a suitable AP;	and Tx power.
	displays MAC and signal strength of	Ensure APs are configured per
	“best” non-suitable AP found.	Configuration Guide.
		Try Site Survey mode to determine a
		more specific cause.
No PBX Response	The handset has exceeded its	Verify that proxy server IP address and
	retransmission limit with no ACK	port are properly configured.
	response from proxy server.
No Reg Domain	Regulatory Domain Not Set.	Configure the Regulatory Domain of the
		handset.
No SIP TFTP IP	No IP address has been entered for	In static IP mode the SIP TFTP server
	the SIP TFTP server.	address must be entered in the
		administrative menus.
No SIP user file	The phone is attempting to download a	Ensure a SIP configuration file is
	SIP configuration file from the SIP	available on the SIP TFTP server and is
	TFTP server. A file must be available	named as specified (sip_username.cfg).
	for the username that was entered
	either in the admin menus or as
	requested at power-on.
No SVP IP	The handset is configured for “Static	Enter a valid SpectraLink 8000 SVP
	IP” (as opposed to “use DHCP”), and	Server IP address in the configuration
	no valid SpectraLink 8000 SVP Server	setting or change to “use DHCP.”
	address has been entered.
No SVP Response	y…y = SVP Server IP address.	This may be caused by bad radio
yyy.yyy.yyy.yyy	Handset has lost contact with the SVP	reception or a problem with the
	Server.	SpectraLink 8000 SVP Server. The
		handset will keep trying to fix the
		problem for 20 seconds, and the
		message may clear by itself. If it does
		not, the handset will restart. Report this
		problem to the system administrator if it
		keeps happening.
No SVP Server	Handset can’t locate SpectraLink 8000	IP address configuration of SpectraLink
	SVP Server.	8000 SVP Server is wrong or missing.
	SpectraLink 8000 SVP Server is not	Check error status screen on
	working.	SpectraLink 8000 SVP Server.
	No LAN connection at the SpectraLink	Verify SpectraLink 8000 SVP Server
	8000 SVP Server.	connection to LAN.
No SVP Server	Handset unable to perform DNS	The network administrator must verify
No DNS Entry	lookup for SVP Server, server had no	that a proper IP address has been
	entry for SVP Server.	entered for the SVP Server DHCP
		option.

94 PN: 1725-36038-001_B.doc