Polycom 1725-36038-001, 8020, 8030 manual Download Failure or Recovery Messages

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Message

Description

Updating Code

Handset is downloading new software into memory. The number icons at the

 

bottom of the display indicate which file number is currently being downloaded.

 

This message also displays a progress bar. When the progress bar fills the display

 

line the update operation is complete on that file.

 

When the update is complete, the handset displays the extension

 

number, and is ready for use.

Download Failure or Recovery Messages

 

 

The following display messages indicate a failure or recovery

 

 

situation during the download process.

 

 

Message

Description

Server Busy

Handset is attempting to download from a TFTP server that is busy downloading

 

other phones and refusing additional downloads. The handset will automatically

 

retry the download every few seconds.

TFTP

A failure has occurred during the TFTP download of one of the files. (x) = The file

ERROR(x):yy

number which was being downloaded; yy is an error code describing the particular

 

failure. Possible error codes are:

 

01

= TFTP server did not find the requested file.

 

02

= Access violation (reported from TFTP server).

 

07

= TFTP server reported "No such user" error. Check the TFTP server

 

 

configuration.

 

16

= No TFTP server address. Check the TFTP server configuration.

 

81

= File put into memory did not CRC. The handset will attempt to download the

 

 

file again.

 

FF = Timeout error. TFTP server did not respond within a specified period of time.

Erase Failed

Download process failed to erase the memory in the handset. This operation will

 

retry.

Waiting

Handset has attempted some operation several times and failed, and is now

 

waiting for a period of time before attempting that operation again.

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PN: 1725-36038-001_B.doc

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Contents Administration Guide Copyright Notice Trademark InformationPatent Information Contact InformationRelated Documents About this GuidePolycom Model Numbers Customer Support Hotline Icons and ConventionsContents Software Maintenance Using the SIP HandsetTesting a Handset Diagnostic Tools SIP Integration Factors101 IndexPage SpectraLink 8020/8030 Wireless Telephone Overview SpectraLink Voice Priority SVP Quality of ServiceSpectraLink 8020/8030 Wireless Telephone Security Quick Start GuideSpectraLink Wireless Telephone Overview System Diagram SpectraLink SVP ServerSystem Components SpectraLink 8020/8030 Wireless TelephoneAccess points SpectraLink 8000 SVP ServerSIP phone Ethernet switchSIP server Tftp server SIP Tftp serverSpectraLink 8020/8030 Wireless Telephone Specifications Table of Specifications Registering Startup SequenceIcon Icons shown in bold turns off when Handset Modes Standby mode on-hookActive mode off-hook Messaging mode Push-to-talk PTT modeConfiguration menu mode Admin Menu Opening the Admin menuData entry and editing NavigationToggle options Admin menu 4th level Admin Menu1st level 2nd level 3rd level 5th levelSS ID Network Config Reg. Domain Push-to-talk PTT Phone ConfigTelephony Protocol Time ZoneSIP Registration Password Enable/Disable/ChangeDaylight Savings OAI Enable/Disable Location ServiceNetwork Config IP AddressesSpectraLink Wireless Telephone Configuration Ssid SecurityRotation Secret Regulatory Domain/802.11 Config/Transmit Power Enter the password that corresponds to this UsernameSubband Syslog Mode DiagnosticsDiagnostics Mode Error Handling ModeMenu option Setting Sub-option Restore DefaultsAdmin Menu Default Table Sub-sub-option DefaultDefault Sub-sub-optionConfig Menu User-Defined PreferencesMicrophone In-ear speaker Ring volume PTTDefault settings Setting/profile Silent Vibrate Soft Loud CustomPage Component Version Software License and Protocol ManagementRequirements Configuration Process Software License and Protocol Management Page Option Meaning SIP Integration FactorsCODECs PN 1725-36038-001B.doc Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgProxy server commands Parameter Value DescriptionMailnotify Favorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE1PROXY LINE1CALLID LINE2 Handset Display Using the SIP HandsetIndicator Function System iconsCall status icons State NavOK key function NavOK functionsSoftkeys Softkey Name Displayed during… Press to…Softkey Name Displayed during… Press to… Line menu Symbol menuMenus Key Number English Number + English PunctuationFavorites menu FCN menuHandset Operation If you want to… Then…If you want to… Then… Using the SIP Handset If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics Enabled ScreenM m m Screen Events Full Syslog ModeMessage type Errors MAC Messages are formatted like the following example Page Certifying the Handsets Conducting a Site SurveyPN 1725-36038-001B.doc Normal Download Messages Software MaintenanceUpgrading Handsets Message DescriptionDownload Failure or Recovery Messages Situation during the download processRange/out-of-range TroubleshootingAccess Point Problems CapacityConfiguration Problems Transmission obstructionsHandset Status Messages Message Description ActionDhcp Troubleshooting Do not Power Dhcp Try Site Survey mode to determine a Message Description Action Maintenance Message Description Action Page Required? Peak power Domain Mode Band ChannelsMax. Power Limit Countries Appendix a Regulatory Domains100 Index OAI
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