Polycom 1725-36038-001, 8020, 8030 manual Certifying the Handsets, Conducting a Site Survey

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Certifying the Handsets

Prior to determining that an installation is complete, test the handsets following the sequence given in the previous Testing a Handset section and conduct a Site Survey mode test according to the directions given in the previous Diagnostic Tools section.

The installation may need some adjustments. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. See Chapter 11 Troubleshooting for clues to possible sources of difficulties. If any adjustments are made to the system, re-test the device in the same vicinity to determine if the difficulty is resolved.

The installer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to a Polycom service engineer.

The coverage test will also require you to put the handset in Site Survey mode and walk the entire coverage area to verify all APs.

Conducting a Site Survey

Conduct a site survey of the installation, by walking the site looking for interfering 802.11 systems, adequate coverage and channel assignment, and correct AP configuration.

1.Referring to Chapter 8 Diagnostic Tools, section Run Site Survey, put a handset into Site Survey in the Any/Smry ESSID mode. Walk throughout the site checking for any expected APs or other ESSIDs.

PN: 1725-36038-001_B.doc

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Contents Administration Guide Contact Information Trademark InformationPatent Information Copyright NoticeRelated Documents About this GuidePolycom Model Numbers Icons and Conventions Customer Support HotlineContents SIP Integration Factors Using the SIP HandsetTesting a Handset Diagnostic Tools Software MaintenanceIndex 101Page SpectraLink Voice Priority SVP Quality of Service SpectraLink 8020/8030 Wireless Telephone OverviewQuick Start Guide SpectraLink 8020/8030 Wireless Telephone SecuritySpectraLink Wireless Telephone Overview SpectraLink SVP Server System DiagramSpectraLink 8000 SVP Server SpectraLink 8020/8030 Wireless TelephoneAccess points System ComponentsSIP phone Ethernet switchSIP server SIP Tftp server Tftp serverSpectraLink 8020/8030 Wireless Telephone Specifications Table of Specifications Registering Startup SequenceIcon Icons shown in bold turns off when Handset Modes Standby mode on-hookActive mode off-hook Messaging mode Push-to-talk PTT modeConfiguration menu mode Opening the Admin menu Admin MenuData entry and editing NavigationToggle options Admin menu 5th level Admin Menu1st level 2nd level 3rd level 4th levelSS ID Network Config Reg. Domain Time Zone Phone ConfigTelephony Protocol Push-to-talk PTTSIP Registration Password Enable/Disable/ChangeDaylight Savings Location Service OAI Enable/DisableIP Addresses Network ConfigSpectraLink Wireless Telephone Configuration Security SsidRotation Secret Enter the password that corresponds to this Username Regulatory Domain/802.11 Config/Transmit PowerSubband Error Handling Mode DiagnosticsDiagnostics Mode Syslog ModeSub-sub-option Default Restore DefaultsAdmin Menu Default Table Menu option Setting Sub-optionSub-sub-option DefaultUser-Defined Preferences Config MenuPTT Microphone In-ear speaker Ring volumeSetting/profile Silent Vibrate Soft Loud Custom Default settingsPage Component Version Software License and Protocol ManagementRequirements Configuration Process Software License and Protocol Management Page Option Meaning SIP Integration FactorsCODECs PN 1725-36038-001B.doc Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsMailnotify Favorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE1PROXY LINE1CALLID LINE2 System icons Using the SIP HandsetIndicator Function Handset DisplayCall status icons Softkey Name Displayed during… Press to… NavOK functionsSoftkeys State NavOK key functionSoftkey Name Displayed during… Press to… Key Number English Number + English Punctuation Symbol menuMenus Line menuFCN menu Favorites menuIf you want to… Then… Handset OperationIf you want to… Then… Using the SIP Handset If you want to… Then… Using the SIP Handset Page Testing a Handset Page Run Site Survey Diagnostic Tools7 b c Solving coverage issues Screen Diagnostics EnabledM m m Screen Events Full Syslog ModeMessage type Errors MAC Messages are formatted like the following example Page Conducting a Site Survey Certifying the HandsetsPN 1725-36038-001B.doc Message Description Software MaintenanceUpgrading Handsets Normal Download MessagesSituation during the download process Download Failure or Recovery MessagesCapacity TroubleshootingAccess Point Problems Range/out-of-rangeTransmission obstructions Configuration ProblemsMessage Description Action Handset Status MessagesDhcp Troubleshooting Do not Power Dhcp Try Site Survey mode to determine a Message Description Action Maintenance Message Description Action Page Appendix a Regulatory Domains Domain Mode Band ChannelsMax. Power Limit Countries Required? Peak power100 OAI Index
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