Polycom
3725-03305-001
manual
RealPresence CloudAXIS Suite
Troubleshooting
Login
Resolving Audio Issues
Managing Privacy Settings
Accessing the Portal
Page 1
USER GUIDE
Software 1.2.1 June 2013
3725-03305-001
Rev C
RealPresence
®
CloudAXIS
™
Suite
2
Page 1
Page 2
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Contents
RealPresence CloudAXIS Suite
Disclaimer
Trademarks
Limitation of Liability
Customer Feedback
Contents
Related Documents Polycom Community
Troubleshooting
Terms and Writing Conventions
Conventions Used in this Guide
Information Elements
Bold
Typographic Conventions
Underlined Blue
What’s in this Guide?
Getting Started
Minimum Software Requirements
Learning the Minimum Requirements
Minimum Software Component Requirements
Supported Bandwidth, Video Format, and Resolutions
Minimum Browser Requirements
Minimum Hardware Requirements
Creating and Managing Your Meetings
Creating and Managing Your Meetings
Accessing the Portal
Scheduling a Meeting
Creating Meetings
Creating and Managing Your Meetings
Creating and Managing Your Meetings
Starting a Meeting Immediately
Viewing Your Scheduled Meetings
To access the meeting from the portal Select Calendar
Starting Your Scheduled Meetings
Editing Your Scheduled Meetings
Managing Your Scheduled Meetings
To edit your scheduled meeting Click Calendar
Creating and Managing Your Meetings
Creating and Managing Your Meetings
Creating and Managing Your Meetings
Deleting your Scheduled Meetings
Managing Your Address Book
Adding Contacts
To delete your scheduled meeting Click Calendar
To add edit a contact
Editing Contacts
To delete a contact
Deleting Contacts
Managing Your Personal Details
Creating and Managing Your Meetings
Page
Participating in Meetings
∙ Approving Presenter Rights
∙ Changing Your Microphone and Speakers
∙ Requesting Presenter Rights
Joining a Meeting
Accessing the Dtmf Keypad
Participating in Meetings
Join Bridge Option
Portal Video Preference Screen
Selecting Video Preferences
Icon Description
Meeting Experience Screen
Meeting Experience Options
Participants Leave
Sharing Your Content
Controlling the Display Screen
Recording a Meeting
Assigning Presenter Rights
Retrieving a Recording of a Meeting
To assign presenter rights
Ending a Meeting
Approving Presenter Rights
To approve presenter rights
Inviting Participants with an Email Message
Inviting Participants during a Meeting
To invite participants
Click Add Facebook Contacts
Click Add Skype Contacts
Leaving a Meeting
Controlling the Display Screen
Click Add Google Talk Contacts
Changing Your Camera
Managing Privacy Settings
Hiding and Displaying Your Video Stream
Muting and Unmuting Your Microphone
Participating in Meetings
To change your microphone
Changing Your Microphone and Speakers
Participating in Meetings
To request presenter rights
Requesting Presenter Rights
Select Check to be a presenter
To share your content
Sharing Your Content
Using Group Chat
Viewing Shared Content
Participating in Meetings
To access the Dtmf keypad
Accessing the Dtmf Keypad
You can now enter Dmtf commands
Unable to Launch the Welcome Screen
Unable to Create Meetings
Unable to Add an Active Directory User
Login Fields Do Not Appear
Unable to Send Email Notifications
Receiving External Server Not Set Message
Forgot and Change Password Requests
Experiencing Issues with Internet Explorer
Resolving Audio Issues
Receiving the Camera Silhouette Image
To disable Windows audio enhancements using Windows
Resolving Miscellaneous Audio Issues
Increase the Microphone Level
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Manual
60 pages
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