Panasonic KX-TG8231, KX-TG8232 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit AC adaptor, then reconnect the base unit AC adaptor.

General use

Problem

Cause/solution

The unit does not work.

LMake sure the batteries are installed correctly

 

and fully charged (page 12).

 

LCheck the connections (page 11).

 

LUnplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

LThe handset has not been registered to the

 

base unit. Register the handset (page 38).

 

 

I cannot hear a dial tone.

LThe base unit AC adaptor or telephone line cord

 

is not connected. Check the connections.

 

LIf you are using a splitter to connect the unit,

 

remove the splitter and connect the unit to the

 

wall socket directly. If the unit operates properly,

 

check the splitter.

 

LDisconnect the unit from the telephone line and

 

connect a known working telephone. If the

 

working telephone operates properly, contact

 

our service personnel to have the unit repaired.

 

If the working telephone does not operate

 

properly, contact your service provider/

 

telephone company.

 

 

I do not know how to erase

LThere are unviewed missed calls remaining.

missed call” from the

View them using the following method.

display.

1 {MENU} (center of joystick) i xi

 

 

{SELECT}

 

2 Push the joystick down to search from the most

 

recent call, or push the joystick up to search

 

from the oldest call.

 

 

Programmable settings

 

 

 

Problem

Cause/solution

I have changed the display

LChange the display language (page 14).

language to a language I

 

cannot read.

 

 

 

42For assistance, please visit http://www.panasonic.com/help

Image 42
Contents Expandable Digital Cordless Answering System With 2 HandsetsMaking/Answering Calls Accessory information Supplied accessoriesProduct information Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support informationImportant safety instructions LeakInstallation BatteryFor best performance MedicalEnvironment LDo not use benzine, thinner, or any abrasive powder Handset ControlsBase unit Receiver DisplayView Caller ID Display settings Set date & time DisplaysConnections Icon FeatureAnswering device Initial settings Customer support Charger KX-TG8232Battery installation and replacement Base unit Battery chargeBattery level Battery icon Battery level OperationSetting up the unit before use Screen saver modeSymbols used in these operating instructions Display languageDate and time Dialing modeVoice guidance language EnglishMaking calls Making a call using the redial listPause button for PBX/long distance service users Answering callsUseful features during a call Making/Answering Calls Adding entries Group settingsHandset phonebook ADDFinding and calling a handset phonebook entry Editing entriesErasing entries One touch dial Making a call using a one touch dial keyCanceling a one touch dial assignment Chain dialCopying handset phonebook entries Copying an entryCopying all entries Using Caller ID service Group settings for handset phonebookRinger ID Viewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backStoring caller information into the phonebook Erasing selected caller informationErasing all caller information SaveMain menu Sub-menu Programmable settingsProgramming by scrolling through the display menus View Caller IDRinger settings Ringer volume Answer on*1 Answer off*1Alarm Other settings Key tone*8 Auto talk*9 Off Caller ID editCustomer support OnceDaily Answering system Turning the answering system on/offGreeting message Playing back the greeting message Listening to messages using the base unitUsing a pre-recorded greeting message Erasing your greeting messageListening to messages using the handset Calling back Caller ID subscribers onlyCall Erasing all messages Remote operation Using the answering system remotelyRemote commands Voice guidanceTurning on the answering system remotely Answering system settingsRemote access code Skipping the greeting message to leave a messageToll saver Ring countCaller’s recording time Recording timeUsing Voice Mail service Operating additional handsets IntercomTransferring calls between handsets, conference calls Registering a handset to a base unit Deregistering a handsetDeregistration Multi-unit Operation Belt clip Headset optionalTo attach the belt clip To remove the belt clip Error messages Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solution Voice Mail Problem Cause/solution New Voice Mail is notFCC and other information Useful Information FCC RF Exposure Warning Energy StarSpecifications Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index TTY 4When you ship the product Panasonic Puerto Rico, IncCopyright