Tefal BF612013, BF612014 Prevention of domestic accidents, Environmental protection, Helpline

IN THE EVENT OF PROBLEMS

THERE IS NO EVIDENT DAMAGE TO YOUR KETTLE

•The kettle does not work or stops before coming to the boil

-Check that your kettle is properly connected.

-The kettle has been switched on without water or an accumulation of scale has caused the overheat cut-out to operate: allow the kettle to cool and fill it with water. Descale first if scale has accumulated.

Switch it on: the kettle should start working again after about 15 minutes.

• The water tastes of plastic:

Generally, this happens when the kettle is new, discard the water from the first few boilings. If the problem persists, fill the kettle to maximum and add two teaspoons of bicarbonate of soda. Bring to the boil and discard the water. Rinse out the kettle.

IF YOUR KETTLE HAS BEEN DROPPED, IF IT LEAKS OR IF THERE IS VISIBLE DAMAGE TO THE POWER CORD, THE PLUG OR THE BASE OF THE KETTLE

Return your kettle to your TEFAL After-Sales Service Centre, only they are authorised to carry out repairs. See the guarantee conditions and list of centres in the booklet supplied with your kettle. The type and serial number are shown on the bottom of your kettle. This guarantee covers manufacturing defects and domestic use only. Any breakage or damage resulting from failure to comply with the instructions for use is not covered by the guarantee. TEFAL reserves the right to modify the characteristics or components of its kettles at any time in the interests of the consumer.

Do not use the kettle. No attempt must be made to dismantle the kettle or its safety devices.

If the supply cord is damaged, it must be replaced by the manufacturer, its after-sales service centre or a similarly qualified person, in order to avoid any danger.

Prevention of domestic accidents

For a child, a burn or scald, even if slight, can sometimes be serious.

As they grow up, teach your children to beware of hot liquids to be found in the kitchen. Position the kettle and its supply cord well to the rear of the work surface, out of the reach of children.

If an accident does occur, run cold water over the scald immediately and call a doctor if necessary.

In order to avoid any accident: do not carry your child or baby at the same time as drinking or carrying a hot drink.

Environmental protection

Your appliance contains many recoverable or recyclable materials.

Take it to a local, civic waste collection point.

HELPLINE:

If you have any product problems or queries, consult our website – tefal.co.uk

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