Appendix C. Problem Determination
SCSI Bus
Devices on the SCSI bus must be varied
Due to the 3590 Ultra/Wide device speed, SCSI
Determine the number of drives on the SCSI bus.
If the problems exist with more than one drive, for example with all the devices on the SCSI bus, either the bus is hung or the SCSI cable from the host to the first device on the bus is defective.
vVerify the drive power is ON.
vVerify the drive SCSI address is the same as the SCSI address being used by the host program.
vCheck the SCSI attachment in their environments.
–For the SCSI attachment in an AIX™ environment, see “AIX Environment Attachment Check”.
–For the SCSI attachment in an AS/400 environment, see “AS/400 Environment Attachment Check” on page 107.
–For the SCSI attachment in an
–For the SCSI attachment in a Sun environment, see “Sun Environment Attachment Check” on page 108.
–For the SCSI attachment in a Windows NT environment, see “Windows NT and Windows 2000 Environment Attachment Check” on page 109.
vIf problems exist after checking the SCSI environment, call the appropriate host or drive service organization.
AIX Environment Attachment Check
Verify a 3590 is properly attached in an AIX environment with the following procedure. For more information, see IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers.
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