Note: A repaired cartridge may be used long enough to recover data on that cartridge. When the data has been recovered, the cartridge should then be taken out of service and discarded or returned to the plant of origin.
–If the cartridges look OK, and you have access to another 3590, try the operation with the suspect cartridges in another 3590. If your cartridges fail in the other 3590, replace the media.
v Determine if the drive is bad.
–Try a new tape on the suspect drive. Log all failure data on your DRIVE LOG (see Table 33 as an example of how to establish a log and what it should include), and try one more tape. If it also fails, call for service.
–If only one tape fails, then log the information on both the Table 33 and the Table 32 for future reference.
–If tapes show evidence of damage, do not put any more tapes on the drive until a service representative has examined the drive.
Table 32. Tape Log Example
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| Failure | Failure | Failure | Failure | Failure |
| Failure |
Failure Date | Drive | Code | Code | Code | Code | Code |
| Code | |
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| Unknown | FE | F0 | F1 | D3 |
| (other) |
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9/11/98 | Drive | 1 | 1 | 1 |
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1 |
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9/16/98 | Drive | 1 | 1 |
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| 1 |
| B3 | |
2 |
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10/xx/xx |
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10/xx/xx |
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10/xx/xx |
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10/xx/xx |
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10/xx/xx |
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Table 33. Drive Log Example |
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Log Item |
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| Drive 1 |
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| Drive 2 |
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BE Error 4 tapes |
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| 9/9/98 call for service |
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AB Error 1 tape |
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| 9/14/98 record tape serial |
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Load failure |
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| serial 123456 9/18/98 | |||
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x |
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x |
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x |
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x |
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1003590 Operator Guide