3.Ensure the Operator Fibre Channel address menu is set correctly. See
options and in Table 3 on page 10. Use the Fibre address information to verify that:
vThe drive is receiving light over the Fibre cable (the address is not
vThe drive can communicate over the Fibre cable (address is not “?? ??
??”)
vThe drive AL_PA is not already being used on the Fibre loop (address = aa bb cc CONFLICT)
vThe drive AL_PA is not bypassed on the loop (address = aa bb cc OFFLINE). This can be initiated by another device on the loop.
4.Check the Fibre Channel Attachment in its environments.
vIn an AIX environment, see “AIX Environment Attachment Check” on page 105.
vIn a SUN environment, see “Sun Environment Attachment Check” on page 108.
vIn a Windows NT environment, see “Windows NT and Windows 2000 Environment Attachment Check” on page 109.
5.Verify software levels and topology. Refer to IBM TotalStorage 3590 Tape Subsystem Introduction and Planning Guide. Verify that the desired topology is supported.
6.If the problem remains, call the appropriate host, SAN, or drive service organization, or refer to the host or SAN documentation.
