Table 34. FID Messages (continued)

FID

Description

 

Customer Action

 

 

 

 

 

 

1.

Ensure you are using correct cartridge, 3590 only.

 

 

2.

This failure may be caused by a damaged cartridge.

 

 

 

Before replacing any FRUs, inspect the cartridge

 

 

 

that was being used when the error occurred for

 

 

 

physical defects. Replace the cartridge if it is

 

 

 

damaged.

9F

ACF or Cartridge

3.

This failure may be caused by a dirty cartridge.

Problem

 

Look for any contamination on the sides of the

 

 

 

 

 

cartridge that could cause the pinch rollers to slip.

 

 

 

Clean or replace the cartridge if necessary.

 

 

 

Note: Do not ship magazines with cartridges

 

 

 

loaded. The cartridges will vibrate in the magazine

 

 

 

slots resulting in contamination on the sides of the

 

 

 

cartridges that may cause this failure.

 

 

4.

Call for service if problem remains.

 

 

 

A0-A6

Drive Problem

Call for service

 

 

 

 

 

 

1.

Ensure you are using correct cartridge, 3590 only.

 

 

2.

This failure may be caused by a damaged cartridge.

 

 

 

Before replacing any FRUs, inspect the cartridge

 

 

 

that was being used when the error occurred for

 

 

 

physical defects. Replace the cartridge if it is

 

 

 

damaged.

 

 

3.

This failure may be caused by a dirty cartridge.

A7, A8, A9

ACF or Cartridge

 

Look for any contamination on the sides of the

 

cartridge that could cause the pinch rollers to slip.

Problem

 

 

 

Clean or replace the cartridge if necessary.

 

 

 

 

 

 

Note: Do not ship magazines with cartridges

 

 

 

loaded. The cartridges will vibrate in the magazine

 

 

 

slots resulting in contamination on the sides of the

 

 

 

cartridges that may cause this failure.

 

 

4.

This failure may be caused by a magazine. Try

 

 

 

another magazine.

 

 

5.

Call for service if problem remains.

 

 

 

B0, B1

Drive Problem

Call for service

 

 

 

 

 

 

1.

This failure may be caused by a damaged cartridge.

 

Cartridge or Drive

 

Inspect the cartridge that was being used when the

B3, B4

 

error occurred for physical defects. Replace the

Problem

 

 

 

cartridge if it is damaged.

 

 

 

 

 

2.

Call for service if problem remains.

 

 

 

B7

Drive Problem

Call for service

 

 

 

 

 

 

1.

This failure may be caused by a damaged cartridge.

 

Cartridge or Drive

 

Inspect the cartridge that was being used when the

B9, BA, BB, BC

 

error occurred for physical defects. Replace the

Problem

 

 

 

cartridge if it is damaged.

 

 

 

 

 

2.

Call for service if problem remains.

 

 

 

 

1023590 Operator Guide

Page 122
Image 122
IBM 3590 manual This failure may be caused by a damaged cartridge