Table34. FID Messages (continued)
FID Description Customer Action
9F ACF or Cartridge
Problem
1. Ensure you areusing correct cartridge, 3590 only.
2. This failure may be caused by a damaged cartridge.
Before replacingany FRUs, inspect the cartridge
that was being used when the error occurredfor
physical defects. Replace the cartridge if it is
damaged.
3. This failure may be caused by a dirty cartridge.
Look for any contamination on the sides of the
cartridge that could cause the pinch rollers to slip.
Clean or replace the cartridge if necessary.
Note: Do not ship magazines with cartridges
loaded. The cartridges will vibrate in the magazine
slots resulting in contamination on the sides of the
cartridges that may cause this failure.
4. Call for service if problem remains.
A0-A6 Drive Problem Call for service
A7,A8, A9 ACF or Cartridge
Problem
1. Ensure you areusing correct cartridge, 3590 only.
2. This failure may be caused by a damaged cartridge.
Before replacingany FRUs, inspect the cartridge
that was being used when the error occurredfor
physical defects. Replace the cartridge if it is
damaged.
3. This failure may be caused by a dirty cartridge.
Look for any contamination on the sides of the
cartridge that could cause the pinch rollers to slip.
Clean or replace the cartridge if necessary.
Note: Do not ship magazines with cartridges
loaded. The cartridges will vibrate in the magazine
slots resulting in contamination on the sides of the
cartridges that may cause this failure.
4. This failure may be caused by a magazine. Try
another magazine.
5. Call for service if problem remains.
B0, B1 Drive Problem Call for service
B3, B4 Cartridge or Drive
Problem
1. This failure may be caused by a damaged cartridge.
Inspect the cartridge that was being used when the
error occurredfor physical defects. Replace the
cartridge if it is damaged.
2. Call for service if problem remains.
B7 DriveProblem Call for service
B9, BA, BB, BC Cartridgeor Drive
Problem
1. This failure may be caused by a damaged cartridge.
Inspect the cartridge that was being used when the
error occurredfor physical defects. Replace the
cartridge if it is damaged.
2. Call for service if problem remains.
102 3590 Operator Guide