Resolving Hardware Problems

	Problem	Suggested Solutions

–	Operator mistakenly	– Reinstall the toner cartridge using the following procedure:
	removed the wrong	NOTE:The following procedure may result in dry ink spillage on
	toner cartridge and
	toner cartridge and	the floor. To protect the floor, put a disposable covering or drop
	wishes to reinsert it.
	wishes to reinsert it.	cloth beneath and in front of the printer/copier.
		cloth beneath and in front of the printer/copier.
–	Operator cannot	– Reinstall the used and partially full toner cartridge by
–	Operator cannot	pushing in the cartridge until it is fully seated against the
	reinstate a partially full
	reinstate a partially full	rear stop.
	toner cartridge after it	rear stop.
	toner cartridge after it
	has been removed.

		NOTE:Inform the Xerox service representative at the next service
		call about the above action since he or she may need to clean up
		the dry ink on internal printer/copier components.

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Xerox M24 manual Resolving Hardware Problems