Xerox M24 manual Us E R Gu I D E Tr O U B L E S H O O T I N G

Models: M24

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US E R GU I D E (TR O U B L E S H O O T I N G )

 

 

 

 

 

Fault Code

Cause/Remedy

 

 

 

 

 

 

016-749

Cause - A JCL command syntax error occurred.

 

 

 

Remedy - Confirm the print settings, or correct the JCL

 

 

 

command.

 

 

016-757

Cause - The entered password is wrong.

 

 

 

Remedy - Enter the correct password.

 

 

 

 

 

 

016-758

Cause - The account is not registered as an authorized copy

 

 

 

user.

 

 

 

Remedy - Contact the System Administrator.

 

 

 

 

 

 

016-759

Cause - The maximum number of copies has been reached.

 

 

 

Remedy - Contact the System Administrator.

 

 

 

 

 

 

016-760

Cause - An error occurred during PostScript processing.

 

 

 

Remedy - Set Print Mode to Print Priority, or increase the

 

 

 

size of the print page buffer, or increase PostScript memory.

 

 

016-761

Cause - An error occurred during image processing.

 

 

 

Remedy - Set Print Mode to Speed Priority and instruct

 

 

 

printing again. If this does not remedy the problem, print

 

 

 

using Ensure Print.

 

 

 

 

 

 

016-778

Cause - Conversion of the scanned image was discontinued

 

 

 

due to insufficient hard disk space.

 

 

 

Remedy - Delete unwanted data from the hard disk to

 

 

 

increase hard disk space.

 

 

016-779

Cause - An error occurred during conversion processing of

 

 

 

the scanned image.

 

 

 

Remedy - Instruct scanning again.

 

 

 

 

 

 

016-780

Cause - An error occurred on the hard disk during conversion

 

 

 

processing of the scanned image.

 

 

 

Remedy - A probable cause is hard disk malfunction. For

 

 

 

information about replacing hard disks, contact your Xerox

 

 

 

Customer Support Center.

 

 

 

 

 

 

016-781

Cause - Could not connect to the server during file

 

 

 

forwarding by Scan Services.

 

 

 

Remedy - Ask the network administrator to check the

 

 

 

network environment or server environment.

 

 

016-782

Cause - Could not login to the server during file forwarding by

 

 

 

Scan Services.

 

 

 

Remedy - Check the login user name, password, and other

 

 

 

information.

 

 

 

 

 

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Page 429
Image 429
Xerox M24 manual Us E R Gu I D E Tr O U B L E S H O O T I N G