![](/images/new-backgrounds/1185711/185711857x1.webp)
|
| US E R GU I D E (TR O U B L E S H O O T I N G ) | |
|
|
|
|
| Fault Code | Cause/Remedy |
|
|
|
|
|
| • Cause - A JCL command syntax error occurred. |
| |
|
| • Remedy - Confirm the print settings, or correct the JCL |
|
|
| command. |
|
| • Cause - The entered password is wrong. |
| |
|
| • Remedy - Enter the correct password. |
|
|
|
|
|
| • Cause - The account is not registered as an authorized copy |
| |
|
| user. |
|
|
| • Remedy - Contact the System Administrator. |
|
|
|
|
|
| • Cause - The maximum number of copies has been reached. |
| |
|
| • Remedy - Contact the System Administrator. |
|
|
|
|
|
| • Cause - An error occurred during PostScript processing. |
| |
|
| • Remedy - Set Print Mode to Print Priority, or increase the |
|
|
| size of the print page buffer, or increase PostScript memory. |
|
| • Cause - An error occurred during image processing. |
| |
|
| • Remedy - Set Print Mode to Speed Priority and instruct |
|
|
| printing again. If this does not remedy the problem, print |
|
|
| using Ensure Print. |
|
|
|
|
|
| • Cause - Conversion of the scanned image was discontinued |
| |
|
| due to insufficient hard disk space. |
|
|
| • Remedy - Delete unwanted data from the hard disk to |
|
|
| increase hard disk space. |
|
| • Cause - An error occurred during conversion processing of |
| |
|
| the scanned image. |
|
|
| • Remedy - Instruct scanning again. |
|
|
|
|
|
| • Cause - An error occurred on the hard disk during conversion |
| |
|
| processing of the scanned image. |
|
|
| • Remedy - A probable cause is hard disk malfunction. For |
|
|
| information about replacing hard disks, contact your Xerox |
|
|
| Customer Support Center. |
|
|
|
|
|
| • Cause - Could not connect to the server during file |
| |
|
| forwarding by Scan Services. |
|
|
| • Remedy - Ask the network administrator to check the |
|
|
| network environment or server environment. |
|
| • Cause - Could not login to the server during file forwarding by |
| |
|
| Scan Services. |
|
|
| • Remedy - Check the login user name, password, and other |
|
|
| information. |
|
|
|
|
|