Xerox M24 manual Fault Codes

US E R GU I D E (TR O U B L E S H O O T I N G )

Fault Codes

	This section describes fault codes that are displayed on the
	screen. Fault codes, such as those described below, are displayed
	when an error occurs, preventing printing from ending normally, or
	when trouble has occurred on the machine.
	When a fault has occurred, refer to the following table to remedy
	the problem.
Fault Code	Cause/Remedy
003-747	• Cause - An illegal print feature combination was set.
	• Remedy - Check the print data.
003-761	• Cause - The paper size in the Tray selected by Auto Tray
	Switching is different from the paper in the Tray selected in
	Tray Selection.
	• Remedy - Change the paper size for the Tray, or change the
	paper type priority setting.
003-795	• Cause - The Reduce/Enlarge ratio exceeds the setting range
	when the scanned document is enlarged/reduced to the
	specified paper size.
	• Remedy - Enter the Reduce/Enlarge ratio, or change the
	paper size.
015-790	• Cause - The scanned document is a copy-prohibited
	document
	• Remedy - See the section entitled Illegal Copies in the front
	section of the User Guide to check the types of documents
	that can be copied.
016-450	• Cause - The SMB host name has been set twice.
	• Remedy - Change the host name.
016-452	• Cause - The IP address has been set twice.
	• Remedy - Change the IP address.
016-453	• Cause - Failed to acquire the IP address from the DHCP
	server.
	• Remedy - Set the IP address manually.
016-454	• Cause - Could not acquire the IP address from DNS.
	• Remedy - Confirm the DNS settings and IP address
	acquisition method setting.

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