US E R GU I D E (TR O U B L E S H O O T I N G )
Resolving Programming Problems
Problem | Suggested Solution | |
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| |
The Control Panel | – Press Clear All on the Control panel | |
Touch Screen does not | – Touch a selectable button on the Touch Screen with one | |
respond to a touch | ||
finger. A slight pressure is required to cause the printer/copier | ||
command | ||
to react. | ||
| ||
| – If the problem persists, open the Front Door of the printer/ | |
| copier. Close the Front Door and make a selection on the | |
| Touch Screen. If the Touch Screen does not respond to any | |
| touch commands, switch off the power. Wait 15 seconds, then | |
| switch on the power. Reprogram the printer/copier for the copy | |
| features that are desired. | |
|
| |
You cannot program a | – Jobs cannot be programmed or copies made while some | |
job while a screen is | screens, such as administration screens, jam clearance | |
open | screens, or consumable status information screens, are open. | |
| – Follow the directions on the information screen. Then program | |
| the desired job. | |
|
| |
Printer/copier features | Certain features cannot be selected because of the previous | |
are not selectable | selections. Generally, features or buttons you can select appear | |
| selectable to indicate you can use them with the previous | |
| selection. | |
|
| |
You cannot complete | Attempt to complete all the programming more quickly. The time- | |
the programming. The | out values have been exceeded during the programming. The | |
printer/copier times out | values can be changed. | |
too quickly and resets | For more information about adjusting the machine timeouts, refer | |
to the default settings. | to the section entitled Setting the Common Settings, in the User | |
| Guide (Machine Administrator). | |
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