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US E R GU I D E (TR O U B L E S H O O T I N G )
Fault Code | Cause/Remedy | |
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| |
• Cause - Could not find the specified server path during file | ||
| forwarding by Scan Services. | |
| • Remedy - Check the path name of the server currently set to | |
| the job template. | |
• Cause - A write to server error occurred during file forwarding | ||
| by Scan Services. | |
| • Remedy - Confirm that there is sufficient space in the | |
| directory on the server, and that access rights are present. | |
• Cause - The file could not be sent due to insufficient space | ||
| on the server’s hard disk by Scan Services. | |
| • Remedy - Delete unwanted data from the server’s hard disk | |
| to increase hard disk space. | |
• Cause - The server IP address set to the job template is | ||
| illegal. | |
| • Remedy - Specify the correct job template. | |
|
| |
• Cause - Failed to retrieve the file from the Web browser. | ||
| • Remedy - Refresh the browser page, or restart the browser, | |
| or turn the machine off then on again. Try retrieving the file | |
| again. | |
|
| |
• Cause - No correct operations were performed in a certain | ||
| period of time. | |
| • Remedy - Perform an operation within a certain period of | |
| time. | |
An error occurred. | • Cause - An error occurred. | |
Switch the machine Off | • Remedy - Turn the machine Off, wait for the display on the | |
then back On again. | ||
control panel to go out, then turn the machine back On again. | ||
If the same message is displayed, record the message in | ||
| ||
| ||
| the Control Panel to go out, then contact your Xerox | |
| Customer Support Center. | |
|
| |
Abnormal End | • Cause - An error occurred causing the operation to end | |
| abnormally. | |
| • Remedy - Program the same operation again. | |
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