Xerox M24 manual Fault Code Cause/Remedy

US E R GU I D E (TR O U B L E S H O O T I N G )

Fault Code	Cause/Remedy
016-783	• Cause - Could not find the specified server path during file
	forwarding by Scan Services.
	• Remedy - Check the path name of the server currently set to
	the job template.
016-784	• Cause - A write to server error occurred during file forwarding
	by Scan Services.
	• Remedy - Confirm that there is sufficient space in the
	directory on the server, and that access rights are present.
016-785	• Cause - The file could not be sent due to insufficient space
	on the server’s hard disk by Scan Services.
	• Remedy - Delete unwanted data from the server’s hard disk
	to increase hard disk space.
016-787	• Cause - The server IP address set to the job template is
	illegal.
	• Remedy - Specify the correct job template.
016-788	• Cause - Failed to retrieve the file from the Web browser.
	• Remedy - Refresh the browser page, or restart the browser,
	or turn the machine off then on again. Try retrieving the file
	again.
020-530	• Cause - No correct operations were performed in a certain
	period of time.
	• Remedy - Perform an operation within a certain period of
	time.
An error occurred.	• Cause - An error occurred.
Switch the machine Off	• Remedy - Turn the machine Off, wait for the display on the
then back On again.
	control panel to go out, then turn the machine back On again.
(***-***)
	If the same message is displayed, record the message in
	(***-***). Next, turn the machine Off, wait for the display on
	the Control Panel to go out, then contact your Xerox
	Customer Support Center.
Abnormal End (***-***)	• Cause - An error occurred causing the operation to end
	abnormally.
	• Remedy - Program the same operation again.

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