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| US E R GU I D E (TR O U B L E S H O O T I N G ) | |
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| Problem | Suggested Solution |
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| Excessive paper curl | – Paper curl may be a result of: |
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| – The mass of toner coverage on the copy - the greater the |
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| toner mass, the greater the paper curl. |
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| – The paper weight. |
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| – The humidity conditions at the printer/copier. |
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| – You can sometimes minimize curl problems by flipping the paper |
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| over in the tray and making the copies again. If excessive curl is |
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| still present, use a heavier paper. |
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| – Ensure the paper matches the type defined for the Paper Tray. |
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| – Attempt to minimize the amount of toner on the copy paper by |
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| selecting the Photo feature as the Original Type and /or the |
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| lighter and/or less contrast image quality options. |
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| – When the Finisher is present the Center Output Tray can hold up |
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| to 200 sheets of 24 lb. (90 gsm) paper. Empty the output tray |
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| when output approaches this limit to ensure continuous |
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| production. |
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| – The Center Output Tray has a capacity of 400 sheets of 24 lb. (90 |
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| gsm) paper. Remove the output when it approaches this limit to |
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| ensure continuous production. |
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| – Copying high density background areas or documents with |
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| alternating high and low density areas results in more curl. |
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| Attempt to reduce the amount of curl by adjusting the copy quality |
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| controls to reduce the amount of toner on the copies. |
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| – Place the printer/copier and paper in a room with air conditioning |
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| and low humidity to minimize the moisture in the environment. |
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| – Attempt to copy on thicker paper or on paper stock that is less |
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| sensitive to moisture. |
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