HP R-2 MD01, R-2A, R-3A manual Appendix D, RPC Troubleshooting Guide, Problem Symptom Cause Solution

Page 76

RPC-SERIES OWNER’S MANUAL

APPENDIX D

APPENDIX D

RPC TROUBLESHOOTING GUIDE

PROBLEM

SYMPTOM

CAUSE

SOLUTION

No Menu

Blank Screen

Cables Adapters

Ensure correct cables

 

 

Parameters

and adapters are being

 

 

 

used and are connected

 

 

 

properly. Verify serial

 

 

 

parameters are

 

 

 

correctly configured.

 

 

 

 

Password Doesn’t

Returns to prompt

Caps Lock

Password feature is

Work

 

 

case sensitive. Type

 

 

 

password exactly as it

 

 

 

was originally entered.

 

 

 

 

No menu when

Blank Screen

Modem settings

Enter AT modem

accessing thru

 

disagree with RPC

commands to

external modem

 

 

configure modem to

 

 

 

operate with RPC. See

 

 

 

Appendix B (Modem

 

 

 

Command Summary).

 

 

 

 

Cannot access

Blank Screen

Various

Note what the CX

RPC-3, 3A, 5

 

 

LED is doing. Refer

through network

 

 

to Appendix C

port

 

 

(Diagnostic LED

 

 

 

Indications)

 

 

 

 

69

Page 75 Page 77
Image 76
Page 75 Page 77
Contents RPC-2 RDR RPC-3 RPC-3A RPC-5 BayTech Manual Publication #U140E125-03 JulyPage Page Page Page ADD User Delete User Change Password Vii 115 VAC, 50/60 Hz, 15 Amp Introduction to the Remote Power Control Switch RPC230 VAC, 50/60 Hz, 10 Amp RPC-2 and RPC-2A Quick Start RPC Series Quick StartOperation Or for the RPC-2A RPC Series Quick Start RPC-2 and RPC-2A RPC-2 MD01 and RPC-2 RDR Quick Start RPC-2 RDROperation Configuration Change PasswordRPC-3, RPC-3A and RPC-5 Quick Start Remote access usingNetwork port Outlet Control Deletion of the admin user is prohibitedManage Users Change Password Default password is cr disabled 8. Default is no outlets selectedChange Outlet ListUnit Status Reset UnitLogout Preparing the Installation Site InstallationUnpacking Power Power UP Sequence Power ON/OFF StateCircuit Breaker Cabling RJ-45 Cables and AdaptersRPC RJ-45 control port uses the following signals Computer/Terminal Adapter Crossed 8-pin Modular Cable Detailed Operation Configuration RPC-2 and RPC-2ARPC’s main menu allows the user to Controlling Receptacles Detailed Operation and Configuration Select #1, Change Password, and press Enter New Password To return to the RPC prompt, press any Key at the Enter Request promptFrom the configuration menu, select #3 Enable/Disable ConfirmationSwitch, the RPC responds with the option to Change the current status. Default isLocal Access Using the EIA-232RPC-2 MD01 and RPC-2 RDR Serial ConnectionRemote Access Using Modem Connections RPC’s main menu allows you to Responding Y for yes turns On Outlet If prompted, enter password. The following main menu appears Outlet RPC Config RPC Outlet Enter Request RPC-3 and RPC-3A and RPC-5 Using EIA-232 Remote AccessUsing Network Port ConnectionOperation Detailed Operation and Configuration If this is not an initial setup and username And/or password have been enabled, youPassword. When a successful username And/or password has been entered, the mainObserve the status of Outlet 3 has changed Responding Y for yes turns On OutletTo On in the status menu If this is not an initial setup and optional Outlet users have been added, they too willShow in the User Management Menu, along With the option to delete usersAdd User Delete userDefault password is cr Enter new password = 8 characters To change outlet access, enter numbers of outlets. If Configuration can be performed by Admin user only via the serial port orSelect #3, Configuration. The following Network port. From the RPC Main MenuDefault Subnet Mask is 0.0.0.0. If you fail Default Unit ID is RPC-3 AccessOutlet Operation Configuration Menu Disable Outlet Status Display? Y/N Name Outlets Unique set-up.Default outlet names areOutlet 1, Outlet 2, Outlet 3 . . . Outlet To return to the configuration menu, press any key Status. In the event of problems with Unit status provides vital information aboutRPC unit system status, network Interface, logged user status, and outletSystem Status Enter the number of the session to terminate RPC responds Reset the unit to load new configuration ChangesStatus Technical Support Equipment Setup RPC Series Unit Model RPC Series Unit Serial NumberOutlet OUTLET3 OutletREPACKAGING, Shipping and Returning to the Factory Call BayTech to get a Return Authorization NumberInstructions for Repackaging and Shipping FCC Radio Frequency Interface Statement FCC Requirements for the RPC-2 MD01 and RDRFCC Radio Frequency Interface Statement Specifications Appendix aSpecifications Appendix B Modem Command Summary Robotic Modems Save modem’s configuration in non-volatile memory Rockwell Chip SET ModemsAppendix C Diagnostic LED IndicationsIndication Interpretation Problem Symptom Cause Solution RPC Troubleshooting GuideAppendix D Appendix D RPC Troubleshooting Guide Cont’ Appendix D RPC Troubleshooting Guide Cont’ Appendix E- Drawings RPC-2RPC-2A RPC-2 MD01 RPC-2 RDR RPC-3 RPC-3A RPC3/3A/5 Ethernet Board RPC-5 Index Shipping
Top Page Image Contents