HP R-3A, R-2A, R-2 MD01, R-2 RDR manual Appendix D RPC Troubleshooting Guide Cont’

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RPC-SERIES OWNER’S MANUAL

APPENDIX D

APPENDIX D - RPC TROUBLESHOOTING GUIDE (Cont’)

PROBLEM

SYMPTOM

CAUSE

SOLUTION

Cannot access Outlet

“X” in the menu line

Multiple Users

Network user

Control or

for the desired

 

overrides serial user.

Configuration

operation

 

Only 1 user in Outlet

 

 

 

Control or

 

 

 

Configuration at a

 

 

 

time. See logged

 

 

 

users, Page 56.

 

 

 

 

Network session

No response from

More than 4

Terminate 1 or more

locks up

unit

sessions open

sessions. See logged

 

 

 

Users, Page 56.

 

 

 

 

Can’t get out of

Returns to Outlet

Wrong

Type MENU

Outlet Control

Control Menu

command

 

 

 

 

 

Device not working

No power, dead

 

Call BayTech

 

 

 

Applications

 

 

 

Engineers.

 

 

 

 

Need to download

 

 

www.baytechdcd.com

manual from web site

 

 

Go to Product

 

 

 

Manuals; scroll to

 

 

 

“JUMP HERE FOR

 

 

 

MANUALS.” Select

 

 

 

desired manual.

 

 

 

 

70

Page 76 Page 78
Image 77
Page 76 Page 78
Contents BayTech Manual Publication #U140E125-03 July RPC-2 RDR RPC-3 RPC-3A RPC-5Page Page Page Page ADD User Delete User Change Password Vii 230 VAC, 50/60 Hz, 10 Amp Introduction to the Remote Power Control Switch RPC115 VAC, 50/60 Hz, 15 Amp Operation RPC Series Quick StartRPC-2 and RPC-2A Quick Start Or for the RPC-2A RPC Series Quick Start RPC-2 and RPC-2A RPC-2 RDR RPC-2 MD01 and RPC-2 RDR Quick StartOperation Change Password ConfigurationNetwork port Remote access usingRPC-3, RPC-3A and RPC-5 Quick Start Manage Users Deletion of the admin user is prohibitedOutlet Control 8. Default is no outlets selected Change Password Default password is cr disabledChange Outlet ListLogout Reset UnitUnit Status Unpacking InstallationPreparing the Installation Site Power Circuit Breaker Power ON/OFF StatePower UP Sequence RJ-45 Cables and Adapters CablingRPC RJ-45 control port uses the following signals Computer/Terminal Adapter Crossed 8-pin Modular Cable RPC-2 and RPC-2A Detailed Operation ConfigurationRPC’s main menu allows the user to Controlling Receptacles Detailed Operation and Configuration Select #1, Change Password, and press Enter New Password Key at the Enter Request prompt To return to the RPC prompt, press anyEnable/Disable Confirmation From the configuration menu, select #3Switch, the RPC responds with the option to Change the current status. Default isUsing the EIA-232 Local AccessRPC-2 MD01 and RPC-2 RDR Serial ConnectionRemote Access Using Modem Connections RPC’s main menu allows you to Responding Y for yes turns On Outlet If prompted, enter password. The following main menu appears Outlet RPC Config RPC Outlet Enter Request RPC-3 and RPC-3A and RPC-5 Remote Access Using EIA-232Using Network Port ConnectionOperation Detailed Operation and Configuration And/or password have been enabled, you If this is not an initial setup and usernamePassword. When a successful username And/or password has been entered, the mainTo On in the status menu Responding Y for yes turns On OutletObserve the status of Outlet 3 has changed Outlet users have been added, they too will If this is not an initial setup and optionalShow in the User Management Menu, along With the option to delete usersDelete user Add UserDefault password is cr Enter new password = 8 characters To change outlet access, enter numbers of outlets. If Admin user only via the serial port or Configuration can be performed bySelect #3, Configuration. The following Network port. From the RPC Main MenuDefault Subnet Mask is 0.0.0.0. If you fail Access Default Unit ID is RPC-3Outlet Operation Configuration Menu Disable Outlet Status Display? Y/N Outlet 1, Outlet 2, Outlet 3 . . . Outlet Unique set-up.Default outlet names areName Outlets To return to the configuration menu, press any key Unit status provides vital information about Status. In the event of problems withRPC unit system status, network Interface, logged user status, and outletSystem Status Enter the number of the session to terminate RPC responds Changes Reset the unit to load new configurationStatus Technical Support RPC Series Unit Model RPC Series Unit Serial Number Equipment SetupOutlet OUTLET3 OutletInstructions for Repackaging and Shipping Call BayTech to get a Return Authorization NumberREPACKAGING, Shipping and Returning to the Factory FCC Requirements for the RPC-2 MD01 and RDR FCC Radio Frequency Interface StatementFCC Radio Frequency Interface Statement Appendix a SpecificationsSpecifications Robotic Modems Modem Command SummaryAppendix B Rockwell Chip SET Modems Save modem’s configuration in non-volatile memoryIndication Interpretation Diagnostic LED IndicationsAppendix C Appendix D RPC Troubleshooting GuideProblem Symptom Cause Solution Appendix D RPC Troubleshooting Guide Cont’ Appendix D RPC Troubleshooting Guide Cont’ RPC-2 Appendix E- DrawingsRPC-2A RPC-2 MD01 RPC-2 RDR RPC-3 RPC-3A RPC3/3A/5 Ethernet Board RPC-5 Index Shipping
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