HP 7000 Sheet-feed manual See also

Page 10

Chapter 2

•Scanning the following types of documents might result in paper jams or damage to the documents.

		Wrinkled or creased				Curled documents
		documents

		Torn documents				Documents with paper clips
						or staples

		Carbon paper				Coated paper

		Extremely thin, translucent				Paper with adhesive notes or
		paper				flags attached

		Photos				Overhead transparencies

		Papers that are stuck				Paper with wet substances
		together				such as glue or correction
						fluid

•Smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled or folded, it may cause a paper jam.

•When loading paper that is smaller than 74 mm (2.9 in) in one dimension (such as business cards), place the pages with the long side parallel to the paper guides.

•To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 216 mm (8.5 in) before loading them into the document feeder.

TIP: If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 216 mm (8.5 in) wide.

•Make sure that the hatch on the document feeder is securely latched. To properly close the hatch, press until you hear a click.

•Adjust the paper guides to the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed.

•When placing a stack of documents into the feeder, gently set the stack in the document feeder. Do not drop the stack into the feeder and do not tap the top edge of the stack after you have placed the stack in the document feeder.

•Clean the scanning rollers if the rollers are visibly dirty or after scanning a document that has pencil writing on it.

See also

Clean the paper path

Clean the rollers

Scanner paper path problems

8 Use the scanner

Image 10

Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner hardware Scanner overviewScanner front panel buttons Scanner lamp setting LCDMain Window Scanner softwareHP Smart Document Scan Software Scan Progress WindowHP Scanner Tools Utility Load originals Use the scannerDocument loading tips See also Load documents Chapter Load cards into the document feeder Scan and copyTips on scanning and copying Scan from HP Smart Document Scan Software Scan from the scanner buttonsScan from ISIS- or TWAIN-compliant scanning software Scan and copy View profiles Useful scanner featuresWork with scan profiles Create HP Smart Document Scan Software profilesImport and export HP Smart Document Scan Profiles Scan extra long documentsCreate scan profiles that use third-party scanning software Other application profiles area, click CreateReduce file size with hardware compression Filter out color from a document color dropout Hardware Misfeed Multipick DetectionChapter Order maintenance and scanning supplies Care and maintenanceHP Scanner Tools Utility Maintenance tab Clean the scanner glassClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Troubleshooting Scanner error codesBasic troubleshooting tips Error Code Paper Error Hardware Error DescriptionCheck the cables Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities HP Scanjet 7000 Utilities or HP Scanjet 5000 UtilitiesCheck that the scanner has power Scanner initialization or hardware problemsCheck the USB connection Reset the scanner Scanner has stopped working correctlyScanner will not turn on Scanner operation problemsScanner lamp stays on Scanned pages are missing at the scan destination Scanner does not scan right awayScanner scans only one side of a two-sided Scanned image is fuzzyOptimize scanning and task speeds Scanned pages are out of order at the scan destinationScan is completely black or completely white Vertical white stripes appear on the printed Scanner buttons are not working correctlyScanned images are not straight Scan files are too largePaper jamming, skewing, misfeeds, or multiple-page feeds Scanner paper path problemsWindows 2000 Click Properties Paper does not feed from the scanner Scanning fragile originalsOriginals are curling up in the scanner output tray Scanned images have streaks or scratches Bottom of the scanned image is cut offAn item loaded in the scanner jams repeatedly Clear jams from the scanner paper path Contact HP Support LCD Reader Product accessibility and supportControl of the scanner buttons Getting assistance Index

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