HP 7000 Sheet-feed manual HP Scanner Tools Utility

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Chapter 1

HP Scanner Tools Utility

Use the HP Scanner Tools Utility to configure the list of scan profiles on the scanner front panel, to create scan profiles that use third-party scanning software, and to find information about scanner settings, status, and maintenance.

To open the utility, do one of the following:

•Double-click the HP Scanner Tools Utility icon on the desktop.

•Press the Tools () button on the scanner front panel.

•Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 7000 or 5000, and then click HP Scanner Tools Utility.

For more information, see the HP Scanner Tools Utility Help.

6 Scanner overview

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Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner front panel buttons Scanner overviewScanner hardware Scanner lamp setting LCDScanner software HP Smart Document Scan SoftwareMain Window Scan Progress WindowHP Scanner Tools Utility Document loading tips Use the scannerLoad originals See also Load documents Chapter Tips on scanning and copying Scan and copyLoad cards into the document feeder Scan from ISIS- or TWAIN-compliant scanning software Scan from the scanner buttonsScan from HP Smart Document Scan Software Scan and copy Useful scanner features Work with scan profilesView profiles Create HP Smart Document Scan Software profilesScan extra long documents Create scan profiles that use third-party scanning softwareImport and export HP Smart Document Scan Profiles Other application profiles area, click CreateReduce file size with hardware compression Filter out color from a document color dropout Hardware Misfeed Multipick DetectionChapter Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Troubleshooting Scanner error codesBasic troubleshooting tips Error Code Paper Error Hardware Error DescriptionScanner installation troubleshooting Uninstall and then reinstall the HP Scanjet utilitiesCheck the cables HP Scanjet 7000 Utilities or HP Scanjet 5000 UtilitiesCheck the USB connection Scanner initialization or hardware problemsCheck that the scanner has power Reset the scanner Scanner has stopped working correctlyScanner lamp stays on Scanner operation problemsScanner will not turn on Scanner does not scan right away Scanner scans only one side of a two-sidedScanned pages are missing at the scan destination Scanned image is fuzzyScan is completely black or completely white Scanned pages are out of order at the scan destinationOptimize scanning and task speeds Scanner buttons are not working correctly Scanned images are not straightVertical white stripes appear on the printed Scan files are too largeWindows 2000 Click Properties Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Originals are curling up in the scanner output tray Scanning fragile originalsPaper does not feed from the scanner An item loaded in the scanner jams repeatedly Bottom of the scanned image is cut offScanned images have streaks or scratches Clear jams from the scanner paper path Contact HP Support Control of the scanner buttons Product accessibility and supportLCD Reader Getting assistance Index

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