HP 7000 Sheet-feed manual Contact HP Support

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Contact HP Support

For support contact information, see the printed Getting Started Guide that came with the scanner, or see www.hp.com/support.

Contact HP Support

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Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner front panel buttons Scanner overviewScanner hardware LCD Scanner lamp settingHP Smart Document Scan Software Scanner softwareMain Window Scan Progress WindowHP Scanner Tools Utility Document loading tips Use the scannerLoad originals See also Load documents Chapter Tips on scanning and copying Scan and copyLoad cards into the document feeder Scan from ISIS- or TWAIN-compliant scanning software Scan from the scanner buttonsScan from HP Smart Document Scan Software Scan and copy Work with scan profiles Useful scanner featuresView profiles Create HP Smart Document Scan Software profilesCreate scan profiles that use third-party scanning software Scan extra long documentsImport and export HP Smart Document Scan Profiles Other application profiles area, click CreateReduce file size with hardware compression Hardware Misfeed Multipick Detection Filter out color from a document color dropoutChapter HP Scanner Tools Utility Maintenance tab Care and maintenanceOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Scanner error codes TroubleshootingError Code Paper Error Hardware Error Description Basic troubleshooting tipsUninstall and then reinstall the HP Scanjet utilities Scanner installation troubleshootingCheck the cables HP Scanjet 7000 Utilities or HP Scanjet 5000 UtilitiesCheck the USB connection Scanner initialization or hardware problemsCheck that the scanner has power Scanner has stopped working correctly Reset the scannerScanner lamp stays on Scanner operation problemsScanner will not turn on Scanner scans only one side of a two-sided Scanner does not scan right awayScanned pages are missing at the scan destination Scanned image is fuzzyScan is completely black or completely white Scanned pages are out of order at the scan destinationOptimize scanning and task speeds Scanned images are not straight Scanner buttons are not working correctlyVertical white stripes appear on the printed Scan files are too largeWindows 2000 Click Properties Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Originals are curling up in the scanner output tray Scanning fragile originalsPaper does not feed from the scanner An item loaded in the scanner jams repeatedly Bottom of the scanned image is cut offScanned images have streaks or scratches Clear jams from the scanner paper path Contact HP Support Control of the scanner buttons Product accessibility and supportLCD Reader Getting assistance Index

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